Discover a new era in golf entertainment at Topgolf in East Ridge, TN. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Numerous customers reported poor service, including long wait times, unresponsive staff, and rude management.
Wait Times
Many reviews highlighted excessively long wait times for both reservations and walk-ins, often not aligning with communicated estimates.
Mixed Experiences
While some customers enjoyed their time and praised the atmosphere and food, others had negative experiences that overshadowed their visits.
Staff Performance
Feedback on staff varied widely, with some servers receiving high praise for their attentiveness, while others were criticized for being inattentive or unprofessional.
Facility Condition
Several reviews mentioned the need for upgrades and maintenance, citing issues with equipment and cleanliness.
PA
Phillip Arrington
2 days ago
1.0
This Top Golf location was awful! They were so rude and horrible to us! Neil was aggressive to a woman and made us feel absolutely uncomfortable and seemed to have it out for us as soon as we walked in the door! Don’t waste your time here. Go to another location!
MC
Marta Caamano
2 days ago
2.0
I like the fact that you as an adult need to go to the front desk and request a wrist band for alcohol. BUT , once you got it, you still have to show your id at the bays if you are drinking there. So what is the point of having your wrist band!!???? Then, you cannot order all together and at the same time a beer pitcher and two margaritas ? If you are 3 people? Not until you are done with your drinks. Seriously?you are telling me the beer lover person cannot drink the pitcher instead ordering 3 beers, one after another ? When they take forever to bring your drinks? Ugh this is ridiculous . Who did create these rules!?
VV
Venus Vasquez
Dec 28, 2025
4.0
This was not like the other Top Golf locations I have been to. It's a cozy single level location which wouldn't be bad but the wait times are unbelievably harsh.
It says walk-ins welcome but they are telling people that there is a 6+ hour wait. We arrived at 11:30 and were told nothing was available until 7 pm. So with no choice we book for that time. Got back hoping there was some improvement. Was told no and we could wait the next hour at the bar.
Sure, I'll watch the game...or so I thought! Great drinks but how do you have televisions with black lines in them? Come-on. While this place still gives a good time, it's definitely in need of some serious upgrades.
JA
Jericho Aguayo
Dec 21, 2025
1.0
Service sucked. Spent ten minutes up front and tried to order a beer for myself and food for my wife. I was completely ignored. Not one person cared to give me service. I got to the bay to meet friends and finally talk to a server. Told me to go up front to get an armband though I told her what happened, clearly did not care to address the issue.
CC
codewiz4rd
Dec 10, 2025
1.0
This topgolg has 36 bays. When I arrived the app listed no wait. I was then told at check in there would be a 45 minute wait. I was later told I would have to wait for a shift change which is 30 minutes after my estimated time. Only 11 bays are in use and that has been the case the entire time I have been waiting. The person I am assuming to be the manager is telling me "there is nothing I can do". I am frustrated at this level of customer service. I have now been waiting for over an hour and 70% of the bays are not in use. This does not feel like a good way to run a business and is extremely frustrating to the customer. The lack of proper communication and artificial restrictions is damaging to the brand. I can no longer recommend topgolf as a fun experience.
What are the operating hours of Topgolf in East Ridge, TN?
Topgolf is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Can I make a reservation for a bay at Topgolf?
Yes, Topgolf accepts reservations and you can book a bay online via their website.
Does Topgolf offer food and drinks on-site?
Yes, Topgolf has a full-service bar and restaurant serving a hand-crafted food and beverage menu including breakfast, lunch, dinner, desserts, cocktails, beer, and wine.
Are there facilities for private events or parties at Topgolf?
Yes, Topgolf offers a VIP/Party Patio perfect for private events such as birthday parties, corporate events, meetings, team building, golf outings, and bachelor/bachelorette parties.
Is Topgolf family-friendly and accessible?
Yes, Topgolf welcomes families, has seating options including rooftop and outdoors, free Wi-Fi, wheelchair-accessible entrances and parking, and offers children's menus and high chairs.
What golf-related amenities does Topgolf provide?
Topgolf features 36 climate-controlled hitting bays, Toptracer technology, free club rentals, golf lessons, and an 18-hole miniature golf course.
Which payment options does Topgolf accept?
Topgolf accepts American Express, Cash, Discover, Mastercard, and Visa credit cards.
What nearby dining options can I explore before or after visiting Topgolf?
Nearby dining spots include Dairy Queen, Twin Peaks (American restaurant and sports bar), Buddy's BBQ, Dos Bros Fresh Mexican Grill, Panda Express, and Chick-fil-A East Ridge at Jordan Crossing.
Are there entertainment or recreation venues near Topgolf?
Yes, besides Topgolf, nearby options include Craft Axe Throwing for sports and recreation and Tennessee Welcome Station, which offers an arcade.
Where can I find nearby accommodation if I am visiting Topgolf from out of town?
Nearby hotels include Hampton Inn Chattanooga East Ridge, Home2 Suites by Hilton Chattanooga East Ridge, and America's Best Inn & Suites.