Topgolf

4.3
926 reviews
Topgolf

About

RestaurantSports BarEvent VenueAmerican RestaurantGolf Driving RangeGolf CourseGolf InstructorTopGolf
Discover a new era in golf entertainment at Topgolf in East Ridge, TN. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable

Location

Topgolf
490 Camp Jordan Pkwy, East Ridge, TN
37412, United States

Hours

Reviews

4.3
926 reviews
5 stars
625
4 stars
140
3 stars
43
2 stars
33
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unresponsive staff, and rude management.

Wait Times

Many reviews highlighted excessively long wait times for both reservations and walk-ins, often not aligning with communicated estimates.

Mixed Experiences

While some customers enjoyed their time and praised the atmosphere and food, others had negative experiences that overshadowed their visits.

Staff Performance

Feedback on staff varied widely, with some servers receiving high praise for their attentiveness, while others were criticized for being inattentive or unprofessional.

Facility Condition

Several reviews mentioned the need for upgrades and maintenance, citing issues with equipment and cleanliness.
  • PA
    Phillip Arrington
    2 days ago
    1.0
    This Top Golf location was awful! They were so rude and horrible to us! Neil was aggressive to a woman and made us feel absolutely uncomfortable and seemed to have it out for us as soon as we walked in the door! Don’t waste your time here. Go to another location!
  • MC
    Marta Caamano
    2 days ago
    2.0
    I like the fact that you as an adult need to go to the front desk and request a wrist band for alcohol. BUT , once you got it, you still have to show your id at the bays if you are drinking there. So what is the point of having your wrist band!!???? Then, you cannot order all together and at the same time a beer pitcher and two margaritas ? If you are 3 people? Not until you are done with your drinks. Seriously?you are telling me the beer lover person cannot drink the pitcher instead ordering 3 beers, one after another ? When they take forever to bring your drinks? Ugh this is ridiculous . Who did create these rules!?
  • VV
    Venus Vasquez
    Dec 28, 2025
    4.0
    This was not like the other Top Golf locations I have been to. It's a cozy single level location which wouldn't be bad but the wait times are unbelievably harsh. It says walk-ins welcome but they are telling people that there is a 6+ hour wait. We arrived at 11:30 and were told nothing was available until 7 pm. So with no choice we book for that time. Got back hoping there was some improvement. Was told no and we could wait the next hour at the bar. Sure, I'll watch the game...or so I thought! Great drinks but how do you have televisions with black lines in them? Come-on. While this place still gives a good time, it's definitely in need of some serious upgrades.
  • JA
    Jericho Aguayo
    Dec 21, 2025
    1.0
    Service sucked. Spent ten minutes up front and tried to order a beer for myself and food for my wife. I was completely ignored. Not one person cared to give me service. I got to the bay to meet friends and finally talk to a server. Told me to go up front to get an armband though I told her what happened, clearly did not care to address the issue.
  • CC
    codewiz4rd
    Dec 10, 2025
    1.0
    This topgolg has 36 bays. When I arrived the app listed no wait. I was then told at check in there would be a 45 minute wait. I was later told I would have to wait for a shift change which is 30 minutes after my estimated time. Only 11 bays are in use and that has been the case the entire time I have been waiting. The person I am assuming to be the manager is telling me "there is nothing I can do". I am frustrated at this level of customer service. I have now been waiting for over an hour and 70% of the bays are not in use. This does not feel like a good way to run a business and is extremely frustrating to the customer. The lack of proper communication and artificial restrictions is damaging to the brand. I can no longer recommend topgolf as a fun experience.

Frequently Asked Questions About Topgolf

What are the operating hours of Topgolf in East Ridge, TN?

Topgolf is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

Can I make a reservation for a bay at Topgolf?

Yes, Topgolf accepts reservations and you can book a bay online via their website.