Discover a new era in golf entertainment at Topgolf in East Ridge, TN. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Numerous reviews highlighted poor service, including unresponsive staff, rude management, and long wait times for food and drinks.
Mixed Experiences
While some customers enjoyed their time and praised specific staff members, many others reported negative experiences that overshadowed the positives.
Food Quality
Feedback on food quality was inconsistent, with some praising it while others complained about cold or poorly prepared dishes.
Management Concerns
Several reviews mentioned unprofessional behavior from management, including accusations of overcrowding and discriminatory treatment.
Fun Atmosphere
Despite the service and management issues, many customers enjoyed the overall atmosphere and activities available at the venue.
MM
Max
Nov 2, 2025
1.0
This place is awful. There are better venues. From the torn dirty fabric on the couches to ripped grips and dented clubs to inaccurate scoring of the game itself to frozen reheated food and terrible beer selection not to mention the waiter we had clearly needs to find another profession (bald headed black beard white guy with glasses). Did not check in on us at all to see if we needed anything after he took our first order. The wristbands they require you to wear especially when they don’t halfway put them on right and the glue is constantly pulling at your arm hair. And the fact the dude was so worried about us wearing a wristband when the white hair and wrinkles don’t give him a hint. Use some common sense and put some money back into the business. Their equipment and seating looks like it been there 20 yrs without any updates or repairs.
RS
RO SNEED
Oct 31, 2025
5.0
My buddy's birthday was a couple days ago so we went in the middle of the day and golfed for a. very fair price then went out to eat the golfing was fun and we wanted to play more !
AH
Ashley Hanko
Oct 28, 2025
3.0
It was alright. It was kind of pricey for a driving range. It’s only ground level. There are other activities to do. The service was great. The food was also just alright.
NP
Nikita Patel
Oct 26, 2025
1.0
During our visit, we were approached by a manager named Ms. Laura, who abruptly interrupted our game and accused us of “overcrowding.” She demanded that we stop playing and leave the bay without any prior explanation or clear communication. What made this encounter particularly distressing was her aggressive tone and discriminatory behavior.
While other groups nearby appeared to have more guests than we did, none of them were approached or interrupted in the same way. When we attempted to communicate respectfully and clarify the situation, Ms. Laura responded harshly, stating that she was intentionally speaking to us in that manner — implying that our treatment was different due to our race or ethnicity.
This experience made us feel targeted, humiliated, and discriminated against. As paying customers who came to enjoy a friendly evening, we were deeply disappointed by the lack of professionalism, respect, and fairness in how this situation was handled.
We request that Topgolf investigate this incident thoroughly, including a review of any available security footage or staff reports from that evening. We also request a formal apology and clarification on what steps Topgolf is taking to ensure that such racially biased behavior will not be tolerated in the future.
AT
Amanda Tran
Oct 14, 2025
1.0
I would like to say that Elliot and Delaney were GREAT. However I would like to report Rhonda to corporate. She bent my best friends ID until it was in half. She then proceeded to not serve her as she “couldn’t take the ID”. She said this was policy, but she didn’t bend or break the other 7 IDs in our party. Someone please come get Rhonda as she is clearly on a power trip.
Update: We have heard nothing back about the damaged personal property of my friend. I am still waiting on a resolution to an employee snapping someone's ID in half??!
What are the operating hours of Topgolf in East Ridge, TN?
Topgolf is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Can I make a reservation for a bay at Topgolf?
Yes, Topgolf accepts reservations and you can book a bay online via their website.
Does Topgolf offer food and drinks on-site?
Yes, Topgolf has a full-service bar and restaurant serving a hand-crafted food and beverage menu including breakfast, lunch, dinner, desserts, cocktails, beer, and wine.
Are there facilities for private events or parties at Topgolf?
Yes, Topgolf offers a VIP/Party Patio perfect for private events such as birthday parties, corporate events, meetings, team building, golf outings, and bachelor/bachelorette parties.
Is Topgolf family-friendly and accessible?
Yes, Topgolf welcomes families, has seating options including rooftop and outdoors, free Wi-Fi, wheelchair-accessible entrances and parking, and offers children's menus and high chairs.
What golf-related amenities does Topgolf provide?
Topgolf features 36 climate-controlled hitting bays, Toptracer technology, free club rentals, golf lessons, and an 18-hole miniature golf course.
Which payment options does Topgolf accept?
Topgolf accepts American Express, Cash, Discover, Mastercard, and Visa credit cards.
What nearby dining options can I explore before or after visiting Topgolf?
Nearby dining spots include Dairy Queen, Twin Peaks (American restaurant and sports bar), Buddy's BBQ, Dos Bros Fresh Mexican Grill, Panda Express, and Chick-fil-A East Ridge at Jordan Crossing.
Are there entertainment or recreation venues near Topgolf?
Yes, besides Topgolf, nearby options include Craft Axe Throwing for sports and recreation and Tennessee Welcome Station, which offers an arcade.
Where can I find nearby accommodation if I am visiting Topgolf from out of town?
Nearby hotels include Hampton Inn Chattanooga East Ridge, Home2 Suites by Hilton Chattanooga East Ridge, and America's Best Inn & Suites.