McDonald's

3.4
3054 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6401 Ringgold Road, East Ridge, TN
37412, United States

Hours

Reviews

3.4
3,054 reviews
5 stars
976
4 stars
657
3 stars
521
2 stars
278
1 star
622

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both drive-thru and dine-in, often exceeding 30 minutes.

Employee Attitude

Many reviews highlighted rude and unprofessional behavior from staff, with complaints about employees being dismissive or confrontational.

Food Quality

Customers frequently mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and restrooms, contributing to a negative dining experience.
  • DE
    Devin Estes
    4 days ago
    1.0
    Not upset about the time it took to receive the food but the lady behind the counter was extremely rude to customers and her co-workers. Every issue including my own she’d roll her eyes as if her job is so hard if she had gotten it right the first time. But be careful if you told them they did it wrong they will take it and give you much less of anything else that was on the sandwich and I don’t each much anymore so it’s sad I have to leave a bad review
  • BB
    Beautiful
    Jan 5, 2026
    1.0
    Listen, I just came thru the drive thru and ordered a McCrispy chicken sandwich. Well either your employees need serious re training on food timers or your fryers timers are flat out broken. My bread was burnt and not edible and the chicken was dry and very sad looking. I wouldn't order there late night, you need a serious overhaul on your night shift at the very least
  • CH
    Carrie Holder
    Dec 26, 2025
    1.0
    Can’t rate food as we waited almost an hour and twenty minutes and never received our order. The attendant said our order never dropped but would be with us in a second. Then he ignored us for the remainder of the time we waited before leaving and going elsewhere.
  • CC
    Christal Crawford
    Dec 21, 2025
    1.0
    . Took me 17 min to get my food from the time I pulled in. Took 3 orders in the other lane before me. Never got any acknowledgment that I was at the soeaker. So I pulled forward. Met with hostility from window girl. Because I needed to tell them through a speaker that it was a mobile order. Pulled back to the speaker then the line was ridiculously slow. Had a fry as I was waiting to pull out. Cold. Went inside to ask for hot fries only to be told by the woman at the counter that my fries were hot. I said feel them. She look in my face and lied saying they were hot. They weren’t even warm. Hugged off and got me some warm fries. Filet o fish was hard as a rock and looked like it had been sitting under a lamp for hours. I get occasional issues but 2 encounter with drivers through, 2 encounters with employees attitudes and 2 food items that were horrid.
  • DT
    Dawn Tresler
    Dec 14, 2025
    2.0
    The food was not bad at all. It was actually really good. But the service was unreal. We sat in the drive-thru without moving for over 10 minutes. I had already placed my order online, but I watched multiple cars drive away. I sent my son inside to get our items. The associates inside were refusing to answer the drive-thru and it took a long time before my son returned with our order. I try to give people benefit of the doubt, so maybe corporate needs to add a few more associates to the store and increase their pay.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6401 Ringgold Road, East Ridge, TN?

McDonald's at 6401 Ringgold Road, East Ridge, TN is open 24 hours a day, seven days a week, including drive-thru and delivery services.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery with options including same-day and no-contact delivery.