Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Inconsistent food quality reported, with some customers receiving fresh meals while others received cold or old food.
Service Speed
Service speed is frequently criticized, with many customers experiencing long wait times and slow service.
Customer Service
Customer service experiences vary widely; some staff are friendly and accommodating, while others are reported as rude or unprofessional.
Cleanliness
Bathrooms are noted as clean, but overall cleanliness of food preparation and service areas is inconsistent.
Order Accuracy
Frequent issues with order accuracy, with many customers receiving incorrect items or incomplete orders.
DB
Da Beast
Oct 28, 2025
1.0
No salt at all on the fries, no onions on my burger patties after I specifically asked for onions. The lady at the drive thru wasn’t happy to be there. They weren’t busy at all, so I’m not sure what the problem was.
RS
Randal Swindle
Oct 2, 2025
5.0
Bathrooms were very clean. Food was served hot and fresh. Fast food done right. Coffee was great . Highly recommend.
JR
jill ryan
Sep 27, 2025
3.0
Went at 7:00 at night, I got a quarter pounder was horrible.... dried out , petrified bun, don't expect five star restaurant food but for $37 for three meals I do expect to get what I pay for. Just needed a quick meal, which I didn't get
RG
raymond garrett
Sep 20, 2025
1.0
i dont even know what to say. 5 bucks for one drink is really high and when you get the drink 1/3 of it is missing.... i dont know what to say. im so disappointed.
AG
Amelia Graves
Sep 17, 2025
3.0
Hit or miss. One day you may get fresh food, the next day food is old. My kids love this place which keeps me coming back only. Kids dont really care for the quality of food just that it's McDonald's. I can say I have never ordered a meal and and every item was fresh something is always old such as fresh fries and old nuggets,or fresh burger and old fries.