McDonald's

3.7
2935 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 S Jefferson St, Cookeville, TN
38501, United States

Hours

Reviews

3.7
2,935 reviews
5 stars
1,138
4 stars
661
3 stars
590
2 stars
209
1 star
337

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some employees being friendly while others were rude or dismissive.

Food Quality

Many reviews highlighted issues with food temperature and preparation, including cold and poorly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, with complaints about dirty tables and floors.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Atmosphere

Mixed feedback on the atmosphere, with some enjoying the location and play area for kids, while others found it chaotic and poorly managed.
  • BH
    Brett Hong
    1 day ago
    2.0
    needs a tornado shelter. STOP BEING GREEDY , GET A SHELTER IN THE PRONE AREAS
  • MB
    Michelle B
    Nov 17, 2025
    1.0
    Used to be great but yeah not anymore. They get overpaid. They get paid. Pretty good to take an hour. They are lazy. They even do or give you what you ask for horrible service
  • VW
    Victor Weil
    Nov 14, 2025
    5.0
    No surprises...same as always
  • JL
    Jeremy Lafever
    Oct 28, 2025
    1.0
    The worst food I’ve ever ate!!!! I picked it up and literally drove 3 minutes and it was cold as hell. The fries were overly greasy and soggy and cold. I have never had such disgusting food!!!!!!!
  • RR
    reyreychaffin
    Oct 22, 2025
    1.0
    they used to have delivery through the app. then they took it away. they’re a multi billion dollar company but they can’t have delivery through their app. zero stars.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-thru in Cookeville, TN?

The drive-thru at McDonald's in Cookeville is open from 4:30 AM to 11:00 PM Monday to Wednesday and Sunday, until midnight on Thursday and Saturday, and until 1:00 AM on Friday.

Does McDonald's in Cookeville offer delivery and curbside pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.