McDonald's

3.7
2948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 S Jefferson St, Cookeville, TN
38501, United States

Hours

Reviews

3.7
2,948 reviews
5 stars
1,142
4 stars
664
3 stars
595
2 stars
209
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold, poorly prepared food, with specific complaints about soggy fries and incorrect items in orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the location and play area for kids, while others found it uninviting and poorly managed.
  • JH
    Jamie Harris
    1 day ago
    5.0
    Good food and friendly employees
  • RW
    Richard Waits
    4 days ago
    3.0
    Not the best trip to a McDonald's but honestly, probably not the worst. Food tasted as it should, nice and hot. Getting it to me was a whole other story. Staff needs some improvement here. We'll just leave it at that.
  • JJ
    Jus
    4 days ago
    3.0
    The Mcrib is not real meat. No chance. I have been in 3 years I quickly was reminded why.
  • NO
    Nerdy One
    Dec 31, 2025
    5.0
    I had no problem with this mc donalds. I am from out of state and they didn't have strawberry cream pies like my home state mc donalds do. Other than that food was fresh and hot. Think I went here for lunch once and 2 times for breakfast. No issues.
  • JM
    Jill Moore
    Nov 30, 2025
    1.0
    Incredibly rude staff at drive thru. Parking lot reeks of marijuana.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's drive-thru in Cookeville, TN?

The drive-thru at McDonald's in Cookeville is open from 4:30 AM to 11:00 PM Monday to Wednesday and Sunday, until midnight on Thursday and Saturday, and until 1:00 AM on Friday.

Does McDonald's in Cookeville offer delivery and curbside pickup services?

Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.