Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Cleveland on Paul Huff Parkway in front of The Home Depot.
Steaks are often praised for being cooked to perfection, but there are complaints about inconsistent quality, with some customers receiving overcooked or tough meat.
Service Consistency
While many reviews highlight excellent service and attentive staff, there are notable instances of poor service, including long wait times and inattentive servers.
Atmosphere
The restaurant is generally described as having a pleasant atmosphere, though some customers reported issues with cleanliness and temperature.
Customer Experience
Overall, many customers express satisfaction with their dining experience, but there are significant complaints regarding specific incidents that led to dissatisfaction.
Takeout Service
Curbside and takeout services are frequently praised for being efficient and accurate, contributing positively to the overall experience.
SM
Sean M
Nov 17, 2025
5.0
I don’t understand the negative reviews for this Outback Steakhouse location—my experience couldn’t have been more different, and it was absolutely outstanding!
My mom and I stopped in to celebrate her birthday, and everything was perfect from start to finish. We both ordered the Smoked Cinnamon Pecan Old Fashioned, and wow—it was one of the best cocktails I’ve ever had. Perfectly balanced sweetness, smoke, and just the right kick of bourbon. Easily a 10/10 drink.
I went with the 6oz filet mignon cooked medium-rare with mashed potatoes, and it was flawless—tender, juicy, and seasoned exactly right. Medium-rare truly is the only way to enjoy a great steak, and they nailed it.
Even though it was a packed Friday night and the place was loud and bustling, the energy felt fun rather than overwhelming. Our server was an absolute rockstar (I wish I’d caught his name!). You could tell he’d been slammed all evening, but he never let it show—attentive, friendly, and on point the entire time. He earned every bit of the generous tip I left.
This was my first visit to Chattanooga, and while I may not be back anytime soon, this Outback is now bookmarked as a must-return spot. Highly recommend—5 stars without hesitation!
TL
Tom Leach
Nov 12, 2025
5.0
Came for Veterans Day recognition, outstanding service from the hostess, to our server, steak and potato exactly as I asked. Great visit and meal, thank you Outback.
GR
Greg rock
Nov 12, 2025
4.0
We haven't been to an outback in over a decade because there simply wasn't one convenient to go to. We visited this location in cleavland tn because it's close to our new home and we're glad we did! The resturant was busy on a Saturday, so we expected a wait. We grabbed a seat at the bar to grab a drink while we waited. Both their wallaby darned and martini were good and came out quickly. We waited about 15 minutes for our table and were seated. Our order was taken quickly and bread was brought out in a timely manner. A second wallaby darned was brought out, but this one was not blended enough so the ice kept jamming the straw, not a big deal, ditched the straw and drank from the cup. We both ordered filet with various sides, but both also ordered salads. The steaks arrived with our sides, but no salads. We mentioned it and we're given the option to still get the salad or have them removed from the bill. We opted for still getting them, this wasn't a big deal and told them that. The manager stopped by and apologized and we again said it wasn't a problem, but they still adjusted our bill. Much appreciated but wasn't necessary. The steak was spot on, mine medium and my wife medium well, and the garlic butter was just right. We eat at texas roadhouse mostly, again because it was close to our previous home, but i was surprised that I enjoyed this much more the texas roadhouse filet. We tried Logans steakhouse in cleavland with family at their claims of how good the steak was. We won't be returning to Logans for steak again. I still enjoy texas roadhouse and will stop when it's convenient, but I'm certainly glad outback is closer to us then before!
TH
Tammy Honeycutt
Nov 11, 2025
5.0
Kaleb was fantastic! It was quite crowded for Veterans day and was so patient and wonderful! My husband and I are both Veterans, so having Kaleb as our server made our day very special! We will be back next year!
TW
Terri Wright
Oct 31, 2025
5.0
We go to Outback probably once a month. Usually on a Friday my husband and I leave work early and sit at the bar so we can have Carol make us a smoked old fashioned. We absolutely adore her. She has the best sense of humor and the best old fashions!!! My husband and I Usually split a steak with a loaded baked potato and add an extra side salad. The steaks are always cook to perfection. The bread is always served fresh and warm. We enjoy our occasional Fridays at Outback Steakhouse!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the Outback Steakhouse Cleveland's daily operating hours?
Outback Steakhouse Cleveland is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse Cleveland offer a happy hour? If so, when?
Yes, Outback Steakhouse Cleveland offers happy hour daily from 4:00 PM to 6:00 PM.
What types of meal services are available at Outback Steakhouse Cleveland?
They serve lunch, dinner, and happy hour offerings.
What types of pickup and delivery services does Outback Steakhouse Cleveland provide?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
What is the dress code at Outback Steakhouse Cleveland?
The dress code is casual.
Are gluten-free menu options available at Outback Steakhouse Cleveland?
Yes, gluten-free menu options are available. You can view them on their official gluten-free menu page.
What payment methods does Outback Steakhouse Cleveland accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is there a bar onsite at Outback Steakhouse Cleveland and do they serve alcohol?
Yes, there is a bar onsite and they serve beer, wine, liquors, cocktails, and other alcoholic beverages.
Where is Outback Steakhouse Cleveland located in relation to notable nearby places?
Outback Steakhouse Cleveland is located on Paul Huff Parkway in front of The Home Depot. Nearby, you can find IHOP for breakfast or brunch, Verizon for mobile needs, and Mouse Creek Pharmacy for medical supplies.
What nearby places can customers visit before or after dining at Outback Steakhouse Cleveland?
Customers can visit The Home Depot for home improvement, enjoy breakfast or brunch at IHOP nearby, or stop by Mouse Creek Pharmacy for health and medical needs before or after their meal.