McDonald's

3.6
1047 reviews
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Business Details

4095 Georgetown Road NW, Cleveland, TN
37312, United States
(423) 339-8162
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4095 Georgetown Road NW, Cleveland, TN
37312, United States

Hours

Reviews

3.6
1,047 reviews
5 stars
376
4 stars
231
3 stars
205
2 stars
99
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Cleanliness

Some locations were noted for being clean and well-maintained, while others had complaints about unsanitary conditions.

Staff Attitude

Customer experiences varied widely regarding staff friendliness and professionalism, with some praising the staff while others reported rudeness.
  • JC
    Jessica Conley
    6 days ago
    1.0
    Our pancakes were dried out. I had to ask for my oatmeal because it wasn't in the bag. And my drink was terrible. We ended up going across town to another McDonalds for more pancakes because my daughter was upset that her pancakes weren't good.
  • ZA
    zak aragon
    Dec 6, 2025
    3.0
    It was a decent McDonald's experience. I don't go to McDonald's often but I decided to that day. I probably won't return to this one when the staff member was wearing a rebel flag hat. Wasn't aware staff could wear personal hats that wouldn't normally bother me .but I don't agree with the rebel flag. I've felt pretty conflicted about posting this . It is freedom of speach and I don't mind non uniform covers but I I don't agree with that flag and it's my freedom of speach to choose not to go back to that location.
  • JG
    Jack Gallagher
    Dec 6, 2025
    3.0
    Messy sandwich prepared.
  • AD
    Akın Dağtekin
    Nov 23, 2025
    1.0
    Employees talking and laughing inside I’m waiting my mc chicken order for almost 20 minutes inside with my drink… Especially the manager. I use all of my 20 minutes break just “waiting” my food. I dont know thats the “fast food” means. Terrible management terrible customer service everytime I stop by here.
  • CC
    Cindy Cook
    Nov 12, 2025
    1.0
    They rarely have the latte machine working. The food was not good. The buns are hard. Just not a good experience. I dont expect much from fast food bit this store takes the cake. I hope they get it figured out. Pretty crappy all around.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 4095 Georgetown Road NW, Cleveland, TN?

The McDonald's location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery service is available from 6:00 AM to 10:00 PM Sunday through Thursday, and to 11:00 PM on Friday and Saturday.