Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,394 reviews
5 stars
798
4 stars
487
3 stars
458
2 stars
228
1 star
423
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, particularly in the drive-thru, with some experiencing delays of over 20 minutes.
Food Quality
Numerous reviews mentioned cold or incorrect food orders, with complaints about stale items and poor preparation.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty tables and trash, impacting their overall experience.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or unprofessional.
Ice Cream Availability
A recurring issue was the ice cream machine being out of order, leading to customer frustration.
- BCBrandon Clowers6 days ago3.0Everytime I wrote a review I get a auto response from supposed owner saying to go to this link to view their response but it always asks me for allot of personal info. Why can't you just reply on here or directly to my email instead of sending me a link to where I have to put in all my info. Why ask for the store number when you know which store number it is based off of the review
- WHWendell Hawkins6 days ago2.0I recently visited McDonald's; to try their Hot Chocolate! I received a watered down version of chocolate flavored water! I couldn't believe that hot chocolate, would be a disaster! I requested a refund!
- TRTom ReinhartNov 11, 20254.0The food is okay and good for a quick fix. It was a good size portion for the price. There was no wait in the drive thru.
- HSHannah Maye SpenceOct 23, 20251.0I would not go to this mcdonald's.The last few times i've gone, they have not got my order fast enough.I've waited in line past the time.I'm supposed to and every time I get an ice cream, they tell me that they're out of ice cream or that the machine is broken.Every time.
- DSDerrick SpurlinOct 16, 20255.0I promise you this, I DoorDash here a lot and feed my family here a lot and of course they have there ups and downs like all restaurants. Rest assure though if the gentleman named panflew is dealing with you, you will without a doubt get the best service at this whole establishment! Tha brother needs to be looked at for a promotion, he treats ppl the way they should be! Keep it up my friend!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Cleveland, TN?
McDonald's in Cleveland, TN is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 10:00 PM, except on Friday and Saturday when delivery is available until 11:00 PM.
Does McDonald's offer drive-through service and what are its hours?
Yes, McDonald's offers drive-through service daily from 5:00 AM to 11:00 PM, extending to midnight on Friday and Saturday.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order McDonald's using their app available on both iOS and Android or through their online delivery link.
What services does McDonald's in Cleveland provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is McDonald's address and contact number in Cleveland, TN?
McDonald's is located at 1350 25th St NW, Cleveland, TN 37312. The main phone number is +1 423-479-5343.
What other fast food options are near McDonald's at 1350 25th St NW?
Nearby fast food options include Sonic Drive-In, Bojangles, and Burger King, offering additional choices for quick meals.
Are there any convenient places to visit near McDonald's for banking or fueling your vehicle?
Yes, you can find Bank of Cleveland nearby for banking needs and gas stations like Chevron Station Cleveland and Valero for fueling your vehicle.
What local services, like beauty salons or health providers, are close to McDonald's?
Nearby options include Star Nails and Kan Do Hair for beauty services, and Williams Centre and Steve A. Williams for chiropractic and holistic health care.