Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,411 reviews
5 stars
803
4 stars
494
3 stars
459
2 stars
228
1 star
427
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members while others reported long wait times and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with some expressing disappointment in the overall cleanliness.
Food Quality
Inconsistent food quality reported; some customers received cold or incorrect orders, while others enjoyed fresh and hot meals.
Speed of Service
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported frequently.
Staff Performance
Some staff members received commendations for their friendliness and efficiency, but overall staffing issues were noted, leading to poor service experiences.
- JKJake Kai2 days ago1.0If you want to be treated like a slow person and wait in the drive thru for over 25 minutes come to this location it’s perfect for you . Definitely won’t come back felt like I was talking to a wall and took over 25 minutes to ask me what I wanted in the drive thru 😂
- MSMichael Sullivan3 days ago1.0My mcmuffin tasted like a pickel
- ACAmanda CoonJan 3, 20265.0Good food fast and friendly staff
- JGJack GallagherJan 2, 20264.0Had very hard time getting the app to order lunch. Would not display other than breakfast and they were not serving breakfast any longer.
- TMTelena MartinDec 20, 20251.0Inside was like walking into an ice box, I was never even acknowledged even though I asked an employee that was outside if they were open. I waited for 5 minutes and there was no one in the drive through or restaurant period. Customer service stinks at this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Cleveland, TN?
McDonald's in Cleveland, TN is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM to 10:00 PM, except on Friday and Saturday when delivery is available until 11:00 PM.
Does McDonald's offer drive-through service and what are its hours?
Yes, McDonald's offers drive-through service daily from 5:00 AM to 11:00 PM, extending to midnight on Friday and Saturday.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order McDonald's using their app available on both iOS and Android or through their online delivery link.
What services does McDonald's in Cleveland provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is McDonald's address and contact number in Cleveland, TN?
McDonald's is located at 1350 25th St NW, Cleveland, TN 37312. The main phone number is +1 423-479-5343.
What other fast food options are near McDonald's at 1350 25th St NW?
Nearby fast food options include Sonic Drive-In, Bojangles, and Burger King, offering additional choices for quick meals.
Are there any convenient places to visit near McDonald's for banking or fueling your vehicle?
Yes, you can find Bank of Cleveland nearby for banking needs and gas stations like Chevron Station Cleveland and Valero for fueling your vehicle.
What local services, like beauty salons or health providers, are close to McDonald's?
Nearby options include Star Nails and Kan Do Hair for beauty services, and Williams Centre and Steve A. Williams for chiropractic and holistic health care.