Pizza Hut - Closed

Reviews

• NP

  Nathalie Pinon

  5 days ago
  1.0
  Ordered at 5:13pm a I don’t receive my order till 6:15pm missing part of my order and a few of my wings still had feathers.
• MM

  Madison Monson

  Dec 31, 2025
  2.0
  My family got pizza last night because we saw some new deals available to us. Unfortunately, it was a uniquely disappointing experience as our pizza was apparently made of cardboard being passed as bread. Either they let this bread stay out all day and it became tough or somehow they’ve managed to make a bread out of paper because both of our pizzas were near inedible. I know what to expect from Pizza Hut, it’s not going to change my life but it’s decent pizza. Clearly, there are other pizza joints that can out pizza the hut. Going forward, we’re going to be taking our business elsewhere.
• CM

  Chris Mccarver

  Nov 17, 2025
  1.0
  Just a place that I don't wanna visit again just had a creepy vibe.
• MB

  Molly Burkholder

  Nov 8, 2025
  1.0
  If you need them to get on base for delivery, apparently that’s not possible but nobody will communicate that to you. Food was cold and 3hrs late from when it should have been delivered. The store had our $122 order that was placed at 2:10pm (to be delivered at 5:15pm) delivered to who knows where the first time. Again nobody communicated that our order was being delivered anywhere, even though our delivery driver was communicating that they were in the lobby waiting for the order for over an hour. Eventually, after talking to 3 different people, finally got a male manager on the phone who was extremely rude and was refusing to do anything except give us SOME store credit, that was until we asked for the manager above him and then he promptly said I will just give you the refund and hung up. Was a refund ever issued? No actually, it wasn’t. Called the store again today and the lady manager was also arguing about giving any bit of the refund, even though part of our total was a delivery fee and a tip for said delivery driver that again didn’t actually deliver anything to us because my husband had to go up there to pick up the order. Honestly if I was you, I would go literally anywhere else, order from anyone else. Way better quality food, deals, and service at other establishments than what this particular store had to offer.
• KH

  Kayleigh Hamilton

  Nov 8, 2025
  1.0
  I am extremely disappointed with the experience my party and I had at this location last night. The service was completely unprofessional and caused a huge inconvenience for everyone involved. I had placed a large pre-order for delivery at 5:15 p.m., but when I called the store around 4:00 p.m. to request a later delivery time due to an unexpected meeting, I was told the food was already being prepared even though delivery was still more than an hour away. At 5:30 p.m., my DoorDash driver arrived at the store and informed me he was still waiting for the food to be made, which was confusing since I had been told earlier it was already ready. When I called the store for clarification, I was placed on hold for 15 minutes and had to call back multiple times because the calls were disconnected or the staff seemed unaware of what was happening. Eventually, I was told that my order was being remade because it had been sent with the wrong driver. My DoorDash driver ended up waiting over an hour. When I finally spoke with a manager around 6:15 p.m., he said he wasn’t aware of the earlier confusion and offered store credit. I requested a full refund instead, which he agreed to, but no proof of refund was provided, and nothing has appeared in my account as of the next morning. To make matters worse, my husband had to drive to the store to pick up the food himself, because the manager said it would take another two hours to get a new DoorDash driver. We lost the delivery fee and tip, and the food we finally received was cold and placed in the wrong boxes. Called in today and the woman i spoke with (anna) said she was unsure why her other manager told us we would get a refund and he never actually did give us the refund. The situation was never fully rectified. This entire experience was unacceptable. Between the lack of communication, unorganized staff, and poor handling of the situation, I will not be returning to this location.

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