McDonald's

2.1
162 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1265 Rossview Rd, Clarksville, TN
37043, United States

Hours

Reviews

2.1
162 reviews
5 stars
27
4 stars
12
3 stars
14
2 stars
10
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews highlighted issues with food being cold, old, or improperly prepared.

Customer Experience

Several customers expressed frustration with the lack of interaction and professionalism from staff, leading to a negative dining experience.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent problem with order fulfillment.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty tables and poor food handling practices.
  • L8
    Lisa marie 84
    4 days ago
    1.0
    Mess up a happy meal cheese burger by put two hamburgers on it that is so gross and I dont like double cheese burger and go mess up my happy meal cheese burger
  • RD
    Ralph Downing
    Nov 15, 2025
    5.0
    The Saturday morning drive thru crew are great!
  • AS
    Alexis Scott
    Oct 28, 2025
    1.0
    My snack wraps chicken wasnt fresh like I asked. The chick was old and cold .
  • TC
    Tim Croughn
    Oct 28, 2025
    1.0
    These folks in the morning are lazy, if you work overnight and looking somewhere to grab something to eat, pick literally anywhere else. Used to grab lunch or breakfast depending on the time, never had issues. Now all of a sudden their grills are off between 3/4. Ordered at 3:30 before I knew that, no problem, my fault. So I ordered on the app before 3 (around 2:45/2:50) to give time before this mythical shut down. And still decided not to cook. Had to get a refund TWICE and wasted my time both times. There’s a QT next door, a Waffle House not too far away. Heck even the McDonalds on Wilma Rudolph will still cook between 3 and 4.
  • ST
    Summer Thelovelygirl
    Oct 14, 2025
    1.0
    So let’s start with the drinks. I had four frappes, and they were stacked in cup holders that weren’t secure. When the employee handed them to me curbside, the whole tray tipped over and spilled all over my car — the floor and center console were covered. I went inside to clean up and had to ask for napkins since none were out for customers. The lady at the counter was very rude when I came back in a second time to ask for more. She loudly said, “I was just up there,” and even asked, “What do you need them for?” I was beyond frustrated, but I stayed calm and respectful while explaining myself. Then, when I checked my order, I realized I was missing a Happy Meal — which has happened before at this same location. When I went back in to ask about it, the same employee started yelling what was supposed to be in the meal and acted like she’d never packed one before. I don’t know who owns this McDonald’s, but the staff really needs customer service training. I’m a nice person, but not everyone is going to be as patient as I was. Thank you — I won’t be eating there for a long time

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Rossview Rd?

McDonald's on Rossview Rd is open 24 hours a day, every day of the week.

Is the drive-through at McDonald's available all day?

Yes, the drive-through is open 24/7 every day.