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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews highlighted issues with food being cold, old, or improperly prepared.
Customer Experience
Several customers expressed frustration with the lack of interaction and professionalism from staff, leading to a negative dining experience.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, indicating a consistent problem with order fulfillment.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and poor food handling practices.
L8
Lisa marie 84
4 days ago
1.0
Mess up a happy meal cheese burger by put two hamburgers on it that is so gross and I dont like double cheese burger and go mess up my happy meal cheese burger
RD
Ralph Downing
Nov 15, 2025
5.0
The Saturday morning drive thru crew are great!
AS
Alexis Scott
Oct 28, 2025
1.0
My snack wraps chicken wasnt fresh like I asked. The chick was old and cold .
TC
Tim Croughn
Oct 28, 2025
1.0
These folks in the morning are lazy, if you work overnight and looking somewhere to grab something to eat, pick literally anywhere else. Used to grab lunch or breakfast depending on the time, never had issues. Now all of a sudden their grills are off between 3/4. Ordered at 3:30 before I knew that, no problem, my fault. So I ordered on the app before 3 (around 2:45/2:50) to give time before this mythical shut down. And still decided not to cook. Had to get a refund TWICE and wasted my time both times. There’s a QT next door, a Waffle House not too far away. Heck even the McDonalds on Wilma Rudolph will still cook between 3 and 4.
ST
Summer Thelovelygirl
Oct 14, 2025
1.0
So let’s start with the drinks. I had four frappes, and they were stacked in cup holders that weren’t secure. When the employee handed them to me curbside, the whole tray tipped over and spilled all over my car — the floor and center console were covered.
I went inside to clean up and had to ask for napkins since none were out for customers. The lady at the counter was very rude when I came back in a second time to ask for more. She loudly said, “I was just up there,” and even asked, “What do you need them for?” I was beyond frustrated, but I stayed calm and respectful while explaining myself.
Then, when I checked my order, I realized I was missing a Happy Meal — which has happened before at this same location. When I went back in to ask about it, the same employee started yelling what was supposed to be in the meal and acted like she’d never packed one before.
I don’t know who owns this McDonald’s, but the staff really needs customer service training. I’m a nice person, but not everyone is going to be as patient as I was. Thank you — I won’t be eating there for a long time
What are the operating hours of McDonald's on Rossview Rd?
McDonald's on Rossview Rd is open 24 hours a day, every day of the week.
Is the drive-through at McDonald's available all day?
Yes, the drive-through is open 24/7 every day.
Can I order McDonald's for delivery at any time?
Delivery is available 24/7, allowing you to order anytime.
What payment methods does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer services like WiFi and mobile ordering?
Yes, McDonald's offers WiFi, mobile ordering, mobile offers, gift cards, and McDelivery service.
Is McDonald's on Rossview Rd wheelchair accessible?
Yes, the location has wheelchair accessible entrances, seating, and restrooms.
Does McDonald's serve breakfast and coffee?
Yes, McDonald's serves breakfast, coffee, lunch, dinner, and dessert.
Are there nearby schools that customers might visit before or after dining at McDonald's?
Yes, Rossview High School, Rossview Elementary School, and Rossview Middle School are nearby and convenient for students and parents visiting McDonald's.
What nearby transit or parking options are available near McDonald's?
There is a Park And Ride facility nearby which can be useful for customers using public transit or needing parking before visiting McDonald's.
Are there other notable nearby places to visit around McDonald's on Rossview Rd?
You can also visit local spots like CrossFit Blue Light gym or enjoy nature at Dawsons Creek lake, located nearby.