McDonald's

3.0
2012 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3891 Trenton Rd, Clarksville, TN
37040, United States

Hours

Reviews

3.0
2,012 reviews
5 stars
537
4 stars
342
3 stars
318
2 stars
183
1 star
632

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially during night shifts.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in the dining area and bathrooms.

Food Quality

Several customers noted that food was often cold, undercooked, or not fresh, leading to dissatisfaction.
  • KM
    Kirstin Morrow
    2 days ago
    5.0
    Whoever was working the drive through at 3:45 today was incredible. She made me smile!
  • HH
    Haley
    3 days ago
    1.0
    I am not the person to write reviews but I'm going to. I ordered a number 7 meal with the nuggets, and instead I got a 4-piece nugget, a spicy McChicken, and a small fry. I am sorry but how do you mess that up? They were not even busy either. The guy at the speaker was sweet but when I got my food the employees were laughing and giggling and messing around.
  • DB
    De'Anna Benson
    Jan 4, 2026
    5.0
    Two wonderful staff members used exceptional customer service this morning (A & H) while working the drive thru. I was greeted with a warm welcome and esteemed customer service once I arrived at both windows. They both are very sweet and polite ladies. I appreciate you all for starting my day off with an even bigger smile.
  • WK
    William Kangas
    Dec 26, 2025
    1.0
    Soggy French fries that seemed under cooked has replaced the crunch outside and white fluffy inside of the past. We all know that the images on the screen never show the real thing, but can we at least have a non stale bun?
  • HM
    Hattie Moore-bradley
    Dec 22, 2025
    3.0
    I wasn't able to order my chicken sandwich from the kiosk the way I wanted it, without cheese and mayo. The cashier placed my order and I left without checking. After driving away, ready to eat it. It was what I didn't want and lettuce. The chicken meat was thin as a watered down pancake.

Frequently Asked Questions About McDonald's

What are the McDonald's location's operating hours?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location for your convenience.