Krispy Kreme

4.2
1184 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Clarksville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
2147 Lowes Dr, Clarksville, TN
37040, United States

Hours

Reviews

4.2
1,184 reviews
5 stars
746
4 stars
188
3 stars
99
2 stars
53
1 star
98

What are people saying?

AI-generated from recent customer reviews

Freshness Issues

Many customers reported receiving stale or old donuts, despite requests for fresh ones.

Customer Service

Service quality varied significantly; some customers experienced rude or unhelpful staff, while others praised friendly and efficient service.

Pricing Concerns

Several reviews mentioned that the prices were considered too high for the quality and quantity of donuts received.

Product Quality

While some customers enjoyed the donuts, others noted issues with taste and quality, particularly when not served hot.

Cleanliness and Atmosphere

The store was generally described as clean, with a pleasant atmosphere, although some customers noted issues with odors.
  • DD
    Dennis
    Nov 4, 2025
    2.0
    After procedure at the hospital we stopped to get a dozen donuts and at 11am they were already stale
  • GM
    Gina M
    Oct 30, 2025
    2.0
    Way to expensive for 6 donuts! Staff was less than friendly but the donuts were fresh and tasty
  • HM
    Holly M.Y.
    Oct 21, 2025
    1.0
    I was hosting breakfast at my house with out of town family. I asked for fresh donuts at the window a few times. The lady who gave the donuts said, they were fresh. So, when I got home, I opened the box of donuts, and they were hard and NOT fresh at all. I purchased donuts that were stale. I called to complain about it, they said, the donuts were made over 13 hours ago , the previous day. I told her, I specifically asked for fresh donuts at the window. The supervisor said, those were the freshest donuts they had. I’m like, HOW CAN THEY BE FRESH IF YOU MADE THEM OVER 13 HOURS AGO? She said, come back with the donuts and we’ll issue a refund. She was very rude about it. I called corporate before going back there. When I went back there the next day with the donuts, that exact same supervisor was angry we had called corporate and retaliated and said, “because we had called corporate, they weren’t going to issue a refund and that I should have never called corporate in the first place.” She was angry and rude about the situation. We still have the receipt and those disgusting stale donuts, but not even corporate cares to resolve the situation. We’ve called them several times and no one has called us back. At this point, all we want is a refund. Honestly, how hard is that to do?
  • AH
    Amanda Harris
    Oct 18, 2025
    5.0
    We just stopped by this morning to get donuts for our XC team, and the staff was so kind and helpful and quick!
  • WB
    Wanda Burnette
    Oct 17, 2025
    1.0
    I purchased a dozen donuts on our way home. 8 speciality donuts (.40 upcharge) and 4 iced donuts because the "Hot n Now" light was on.Total purchase was $27.03. When we got home (40 minute drive), I grabbed a filled donut and when I bit into it, it was hard and stale. I called the the restaurant and spoke with Bri, shift Mgr, about the donuts. She said I would have to bring them back to get them replaced. The next day I drove back with the 8 of the donuts. Spoke with the Manager, Chelsea, and she said she could only replace the ones I brought back. I was ok with that. The Mgr acted like it was an inconvenience to have to replace the doughnuts. A little compassion and maybe an apology for the inconvenience, would have gone a long way. That didn't happen. Both visits were very disappointing. Krispy Kreme use to be a good place to get doughnuts.

Frequently Asked Questions About Krispy Kreme

What are the operating hours for Krispy Kreme's in-store dining?

Krispy Kreme is open for in-store dining from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

When can I place delivery orders from Krispy Kreme?

Delivery is available daily from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, and extended until 10:45 PM on Friday and Saturday.