Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,372 reviews
5 stars
579
4 stars
273
3 stars
213
2 stars
93
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing friendly and efficient staff while others faced rude behavior and long wait times.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Freshness
Feedback varied on food quality, with some customers enjoying fresh meals while others received cold or old food.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising it while others noted dirty dining areas.
- NANichole Andre1 day ago5.0Stopped as we were traveling. Food was hot and fresh. Restaurant was clean. Napkins, straws, etc..were stocked full. Staff was polite and friendly.
- DODennis OgleJan 3, 20265.0The staff here was phenomenal! Happy, friendly, and super helpful. The food came out quickly and deliciously.
- JJJeramiah JohnsonDec 30, 20251.0DO not order on the kiosk ,, they dont put receipt paper in them and I guess the order doesn't go to there screen in the back and you will stand there 20 minutes waiting for your food and when you say something to them they act like you're lieing about ordering food . Crazy man
- BBB_SandmanDec 26, 20255.0This McDonald's is pretty clean considering how busy it stays! The staff are super efficient at their jobs! My order always includes custom items, but these folks that work here turn them out VERY quickly! They're very nice as well and always have a smile for customers, even when it's a busy, stressful day!
- CGConnie GorrellDec 12, 20253.0Helpful staff when I was at the kiosk, but my food this this time, not so good. The fries are almost always good, so I enjoyed that. But my sandwich was overcooked and I couldn't eat it.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 200 Lower River Rd NW, Charleston, TN?
McDonald's is open 24 hours a day, 7 days a week.
What time is the drive-thru service available at this McDonald's?
The drive-thru is open 24 hours a day, every day of the week.
What are the delivery hours for McDonald's in Charleston, TN?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer mobile ordering and delivery through an app?
Yes, you can order and use delivery via the McDonald's app available on the App Store and Google Play or through their delivery website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's restaurant?
Yes, WiFi service is offered to customers at this location.
What are some nearby places where I can continue my visit after McDonald's?
Nearby you can visit Ponderosa Diner, TNT Fireworks for shopping, or enjoy a drink at Tipsy Cow Bar.
Are there any nearby gas stations or travel centers near this McDonald's?
Yes, Loves Travel Center, Love's Travel Stop, Exxon, Marathon Gas, and Shell are all nearby for fuel and travel needs.
If I need vehicle services, are there any automotive repair centers near this McDonald's?
Yes, Love's Truck Care, CAT Scale, Keith's Truck & Trailer provide automotive and truck repair services nearby.
How can nearby businesses like Amazon Cha01 or Randstad Charleston help customers around McDonald's?
Amazon Cha01 offers storage and event planning, while Randstad Charleston provides employment services, which may be useful for local residents visiting the area.