Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,354 reviews
5 stars
568
4 stars
272
3 stars
210
2 stars
92
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.
Food Quality
Many reviews mentioned food being old, cold, or not fresh, with several customers expressing dissatisfaction with their meals.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others experienced rude or indifferent service.
Efficiency
A few customers highlighted efficient service during busy times, but this was inconsistent across reviews.
- VCVictor Contreras6 days ago1.040 minutos esperando una hamburguesa
- JJJosh Randall Shepherd - Livingston (J.L.)Nov 12, 20255.0Good food for a lower price point, although their customer service needs work.
- TPT PalmerNov 7, 20255.0Had the McRib meal. It's good 1-2 a year.
- DKDestiny KnowlesNov 1, 20254.0The staff was friendly and our food was served promptly after we ordered. We paid cash today and had no wait after ordering at the kiosk and going up to the counter to pay the cashier.
- TCTasha Lynn ConardOct 30, 20251.0We were given the wrong food in the drive-thru and went inside to get it corrected. It took about 10 minutes before anyone even looked our way, and I had to wave someone down just to get help. When they finally did, the staff had an attitude about fixing their own mistake. Definitely one of the worst experiences I’ve had at a McDonald’s. Also food was definitely not fresh ..
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 200 Lower River Rd NW, Charleston, TN?
McDonald's is open 24 hours a day, 7 days a week.
What time is the drive-thru service available at this McDonald's?
The drive-thru is open 24 hours a day, every day of the week.
What are the delivery hours for McDonald's in Charleston, TN?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer mobile ordering and delivery through an app?
Yes, you can order and use delivery via the McDonald's app available on the App Store and Google Play or through their delivery website.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's restaurant?
Yes, WiFi service is offered to customers at this location.
What are some nearby places where I can continue my visit after McDonald's?
Nearby you can visit Ponderosa Diner, TNT Fireworks for shopping, or enjoy a drink at Tipsy Cow Bar.
Are there any nearby gas stations or travel centers near this McDonald's?
Yes, Loves Travel Center, Love's Travel Stop, Exxon, Marathon Gas, and Shell are all nearby for fuel and travel needs.
If I need vehicle services, are there any automotive repair centers near this McDonald's?
Yes, Love's Truck Care, CAT Scale, Keith's Truck & Trailer provide automotive and truck repair services nearby.
How can nearby businesses like Amazon Cha01 or Randstad Charleston help customers around McDonald's?
Amazon Cha01 offers storage and event planning, while Randstad Charleston provides employment services, which may be useful for local residents visiting the area.