Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
938 reviews
5 stars
311
4 stars
191
3 stars
191
2 stars
102
1 star
143
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with cold or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Several reviews highlighted rude staff interactions and slow service, particularly during busy times.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
- CHCandace HoweyDec 9, 20252.0I worked in fast food for 20 years, so I understand that it is what it is, fast food. With that being said I do not frequent this Mcdonalds very often but when I do the fries are always cold and absolutely disgusting the McChickens are cold and the buns are chewy. I only go here out of convenience, so maybe it's just because it's always an off day for them when I go, but it is all a matter of opinion
- AJAmber JamisonNov 20, 20255.0I like this location. Better than the one in Lebanon
- CNChris NewtonNov 10, 20253.0A little frustrating my wife placed order on app. I went to pick it up and couldn't get it because it wasn't placed on the same phone. You will have to cancel your order and reorder:(
- LBLani BarnettOct 18, 20255.0Mcdonald's is mcdonald's! But this mcdonald's is the best! The food is always hot.You will never get cold fries. And the staff at the drive through are wonderful and super friendly.So keep up the good work!
- AKAngel KempSep 11, 20255.0I've never had any kind of complaints out of this McDonald's I live super close to it. Use it at least bi-weekly or monthly. My orders always correct staff's always cool food's always fresh. Really have never had any kind of issues so this McDonald's is pretty awesome in my opinion thanks guys I think you're doing a great job
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 11 Dixon Springs Hwy, Carthage, TN?
McDonald's drive-through and in-store hours are from 4:30 AM to 11:00 PM every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru available from 4:30 AM to 11:00 PM daily.
Can I order food for delivery or curbside pickup from this McDonald's?
Yes, curbside pickup is offered, and you can place delivery orders through their McDelivery service via their online platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can use the McDonald's App available on both iOS and Android platforms to place your orders.
Where is this McDonald's located?
It is located at 11 Dixon Springs Hwy, Carthage, TN 37030, United States.
What nearby places can I visit before or after dining at this McDonald's?
Nearby you can visit The Strength Barn gym for a workout, relax with a rental from Redbox kiosk, or enjoy a beauty treatment at Studio 25 Salon.
Are there hotels near this McDonald's if I am visiting Carthage?
Yes, the Budget Inn motel is located nearby, providing convenient accommodation options for visitors.
What other dining options are close to this McDonald's?
Nearby dining options include Brenda's Restaurant, Happy China for Asian cuisine, and Something 2 wing about for other restaurant choices.
What services and amenities does this McDonald's location offer to customers?
Services include drive-thru, WiFi, mobile ordering, mobile offers, McDelivery, and gift cards.