Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with cold or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Several reviews highlighted rude staff interactions and slow service, particularly during busy times.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
CH
Candace Howey
Dec 9, 2025
2.0
I worked in fast food for 20 years, so I understand that it is what it is, fast food. With that being said I do not frequent this Mcdonalds very often but when I do the fries are always cold and absolutely disgusting the McChickens are cold and the buns are chewy. I only go here out of convenience, so maybe it's just because it's always an off day for them when I go, but it is all a matter of opinion
AJ
Amber Jamison
Nov 20, 2025
5.0
I like this location. Better than the one in Lebanon
CN
Chris Newton
Nov 10, 2025
3.0
A little frustrating my wife placed order on app. I went to pick it up and couldn't get it because it wasn't placed on the same phone. You will have to cancel your order and reorder:(
LB
Lani Barnett
Oct 18, 2025
5.0
Mcdonald's is mcdonald's! But this mcdonald's is the best! The food is always hot.You will never get cold fries.
And the staff at the drive through are wonderful and super friendly.So keep up the good work!
AK
Angel Kemp
Sep 11, 2025
5.0
I've never had any kind of complaints out of this McDonald's I live super close to it. Use it at least bi-weekly or monthly. My orders always correct staff's always cool food's always fresh. Really have never had any kind of issues so this McDonald's is pretty awesome in my opinion thanks guys I think you're doing a great job