Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,740 reviews
5 stars
821
4 stars
560
3 stars
492
2 stars
278
1 star
589
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, impacting overall satisfaction.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in restrooms and dining areas.
Staff Behavior
Several reviews noted unprofessional behavior among staff, including being on their phones and showing a lack of urgency in serving customers.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and fresh food, indicating inconsistency in service.
- CPChris Puckett1 day ago3.0It's McDonald's ya know
- CCCandice4 days ago4.0Customer service good and food was fresh.
- RCRaquel Tiul cocNov 6, 20251.0Ranch wraps were nasty chicken was cold to point of raw
- NWNick WilliamsNov 5, 20251.0Worst McD's experience in awhile. Smoothie was slimy and not right, chicken strips and burger seemed like they were cooked two days ago. Sauce spilled in my carryout bag, no napkin, had to ask for a receipt since the kiosk didn't print one. Please don't bother sending me a link as you have for other reviews, to submit more information so you can "look into it." It's clear management isn't "looking into" this location.
- CFC FOct 12, 20251.0The lack of workers helping customers at the front counter is terrible. 2 different workers repeatedly going outside to talk on there phones and smoke, in and out of the door repeatedly,mostly the black male drive through worker. The smell of marijuana in this place is terrible. The employees are the ones smoking it just outside the doors. This was on 10-11-25 during the evening hours. Totally unacceptable for any business to operate as such.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's location at 2586 Anderson Avenue in Brownsville, TN?
This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer drive-through service?
Yes, this McDonald's has a drive-through available and it operates during the same hours as the restaurant.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup service is available at this location.
Where can I find the full menu and order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via https://mcdonalds.smart.link/mjuu1ggdi or the McDonald's App.
What are some nearby fast food options if I want to explore other places besides McDonald's?
Nearby you will find other fast food restaurants such as Dairy Queen Grill and Chill, Taco Bell, and KFC, offering a variety of options like ice cream, Mexican food, and chicken.
Are there any hotels near this McDonald's for travelers looking to stay overnight?
Yes, there are several hotels nearby including Quality Inn, Econo Lodge, Rodeway Inn, OYO Hotel Brownsville TN I-40, Comfort Inn, and Days Inn.
What local attractions or museums are near this McDonald's for those interested in arts and history?
Nearby attractions include the John Estes House, Flagg Grove School, Tina Turner Museum, and West Tennessee Delta Heritage Center, all offering museum and cultural experiences.
Can I use the McDonald's app to order food from this location?
Yes, you can download the McDonald's App on iOS or Android to order easily from this location.