McDonald's

3.3
2757 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2586 Anderson Avenue, Brownsville, TN
38012, United States

Hours

Reviews

3.3
2,757 reviews
5 stars
826
4 stars
566
3 stars
492
2 stars
280
1 star
593

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Numerous reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness of their meals.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in the restrooms.

Staff Behavior

Several reviews highlighted unprofessional behavior among staff, including being on their phones and not attending to customers.
  • WB
    wild bill
    Dec 19, 2025
    3.0
    This place is hit or miss, usually a miss
  • KC
    Kristen Chiasson
    Dec 3, 2025
    1.0
    Got to McDonalds at 10:28PM, traveling on the road, and the doors were locked and the guy that had the head piece on was ignoring people in the drive thru. I pulled up to the window, after a couple minutes blowing my horn, a lady worker turns and was telling the guy they had people at the window!!!! Do you know, NONE OF THEM CAME TO THE WINDOW AND NEVER ANSWERED FOR THE OTHER PEOPLE IN LINE AT DRIVE THRU EITHER! BOTH dine-in and drive thru don’t close to 11pm!!!! Brownsville McDonalds SUCKS!!!!
  • JD
    Jackie Dillingham
    Dec 2, 2025
    1.0
    I bought two adult happy meals this evening and neither one had fries. My fault for not checking my food before I left. Tried to call five time and no one would answer the phone. Poor service.
  • LL
    Lagoona
    Nov 30, 2025
    1.0
    This place is fun of kids who play around not doing wht they supposed to they got my order wrong then gave me shade about the food was absolutely disgusting not fresh at all
  • CC
    Candice
    Nov 21, 2025
    4.0
    Customer service good and food was fresh.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's location at 2586 Anderson Avenue in Brownsville, TN?

This McDonald's location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's offer drive-through service?

Yes, this McDonald's has a drive-through available and it operates during the same hours as the restaurant.