Mixed reviews on food quality; some dishes praised for freshness and flavor, while others criticized for being bland or poorly prepared.
Portion Sizes
Customers consistently noted large portion sizes, often enough for multiple meals.
Customer Service
Service is generally described as friendly and efficient, though some reviews mention issues with staff behavior.
Cleanliness
The establishment is frequently noted for its cleanliness and well-maintained environment.
Pricing
Prices are considered reasonable for the portion sizes, but some customers expressed concerns about additional charges for card payments.
EO
Erin O'Brien
3 days ago
1.0
Jan 7, 2026 got FOOD POISIONING from eating steak and shrimp meal at the Bristol TN location. Spent 5 hours at the VA emergency room in Johnson City getting IV fluids and meds for nausea etc.
EH
E H
Jan 2, 2026
1.0
I was craving some fried rice and sweet and sour chicken and saw this place and decided to give it a try. First of all that is not fried rice it was soysauce rice. The chicken pieces was mostly batter and they water down the sweet and sour sauce. Which was a surprise. Very cheap and now I know why there’s never a line to fat food there.
DB
David Brown
Dec 29, 2025
5.0
Be fair warned. The portions are huge. The staff was pleasantly nice and the food was delicious.
JW
Jason Watts
Dec 22, 2025
5.0
Very clean kitchen!! The chef was personable as i placed the order, he explained the menu and I liked that .
EK
E Kane
Dec 8, 2025
2.0
This food is absolutely disgusting! Noodles in lo mein are overcooked! The only difference in sesame chicken and general chicken is the sesame seeds. Both were red and tasteless. Asked for general chicken to be spicy and it wasn't. The "fried" rice was bland and not good. Hot and sour soup was slimy and tasted burnt. I don't know how they're still in business serving food this terrible!
People at the window were nice but food NEEDS improvement!