McDonald's

3.6
1883 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8062 US Highway 64, Bartlett, TN
38133, United States

Hours

Reviews

3.6
1,883 reviews
5 stars
701
4 stars
403
3 stars
331
2 stars
162
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude and unhelpful staff, with complaints about long wait times and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with many mentioning cold or undercooked items, and some experiencing food poisoning.

Play Area

The play area received positive feedback for being clean and enjoyable for children, enhancing the family dining experience.

Cleanliness

Several reviews noted that the restaurant was dirty and poorly maintained, impacting the overall dining experience.

Mixed Experiences

While some customers praised the service and food, many others expressed frustration with their experiences, indicating a lack of consistency.
  • DD
    Dani Dan
    5 days ago
    1.0
    Je comprends maintenant pourquoi, il y a que 3 étoiles, et après on se demande pourquoi qu’on est malade
  • CH
    Celebrity Hair
    5 days ago
    1.0
    I will be speaking with the owners on tomorrow, where is cannot explain how disappointed I am how I was treated. Please do not go after breakfast. This happened to me at 11:30 PM at night so this just helps you be clear of the immature staff after the morning. It was so awful words couldn’t explain how I feel nor the experience.
  • RM
    Rileyyy m
    Nov 4, 2025
    1.0
    came at 2 am , on nov 4th. the girl who took our order in drive through was so rude. bout yelled at us. she asked us what we wanted and before i could even get the first word out she raised her voice asking again. then when we tried to tell her the drive through code for a free food she continued to be pushy and raise her voice saying “fourty five WHAT” . then got the food and it was undercooked and got a small fry , ordered medium.
  • CF
    Carlton Fripp
    Nov 3, 2025
    5.0
    Random but I can't tell you the last time I had fries from McDonald's that was this fresh and hot.
  • AR
    Amanda R
    Nov 1, 2025
    2.0
    Food is getting worse. This is the worst McDonald's I go to. The fries suck 8/10 times. Not an exaggeration. Service can't get much worse, but it tries Parents letting their kids just SCREAM in the play place (Noise, fine. Screaming NO) plus inability to follow the shoe policy

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bartlett, TN?

McDonald's in Bartlett, TN is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's location offer delivery and pickup services?

Yes, this location offers curbside pickup, delivery, same day delivery, and no-contact delivery.