McDonald's

3.6
1882 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8062 US Highway 64, Bartlett, TN
38133, United States

Hours

Reviews

3.6
1,882 reviews
5 stars
701
4 stars
403
3 stars
331
2 stars
163
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or undercooked items, while others praised the freshness of certain menu items.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and play area, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly praising specific staff members for their excellent service.

Play Area

The play area received positive mentions for being a fun and engaging space for children, although cleanliness was a concern.
  • RM
    Rileyyy m
    Nov 4, 2025
    1.0
    came at 2 am , on nov 4th. the girl who took our order in drive through was so rude. bout yelled at us. she asked us what we wanted and before i could even get the first word out she raised her voice asking again. then when we tried to tell her the drive through code for a free food she continued to be pushy and raise her voice saying “fourty five WHAT” . then got the food and it was undercooked and got a small fry , ordered medium.
  • CF
    Carlton Fripp
    Nov 3, 2025
    5.0
    Random but I can't tell you the last time I had fries from McDonald's that was this fresh and hot.
  • AR
    Amanda R
    Nov 1, 2025
    2.0
    Food is getting worse. This is the worst McDonald's I go to. The fries suck 8/10 times. Not an exaggeration. Service can't get much worse, but it tries Parents letting their kids just SCREAM in the play place (Noise, fine. Screaming NO) plus inability to follow the shoe policy
  • LN
    Lillian .N
    Sep 28, 2025
    1.0
    Girl talking our order at the drive through was mumbleing the whole time and after every thing would ask if that was it/is that all. When we got to the window the girl who looked and acted like a 12 year old,automatically rounded our total up without asking and didn't give us our receipt and then walked away from window when we asked for it.
  • MP
    Marq Pellman
    Sep 21, 2025
    2.0
    I'm usually not a complaining guy, but today was bad. I pulled up to the drive thru and ordered like normal. Got to the first window and got the wrong receipt. Waited at the window for the right receipt for a couple minutes. When the manager opened it, she rudely told me to pull forward and then snatched the receipt from my hand when I told her it wasnt right. I finally get the right receipt, pull up to the pickup window, and they dont know what order is mine. I then have to pull up, wait longer, just to receive super hard, clearly reheated fries. Burger was really only the thing that gave it a 2

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Bartlett, TN?

McDonald's in Bartlett, TN is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

Does this McDonald's location offer delivery and pickup services?

Yes, this location offers curbside pickup, delivery, same day delivery, and no-contact delivery.