McDonald's

3.3
233 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7599 Highway 70, Bartlett, TN
38133, United States

Hours

Reviews

3.3
233 reviews
5 stars
98
4 stars
33
3 stars
15
2 stars
14
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

There were numerous complaints about food being served cold, old, or improperly cooked, particularly hamburgers.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with food quality at certain times.
  • MJ
    Marlaina Johnson
    Jan 2, 2026
    2.0
    No greetting customers, had a pickup order was sloppy and cold
  • RR
    Romy
    Dec 15, 2025
    3.0
    Our order was delivered incorrectly for few times. We waited for Apple pie for over 20 min. then we have to remind them so we can receive our orders. Also, the floors and tables are dirty. Employees are bickering at the kitchen and it can be heard at the eating area. Employees on breaks taking a nap at the couch, it does not look good.
  • BP
    Bryan Pitcher
    Dec 15, 2025
    5.0
    Very clean, speedy service and friendly staff.
  • LW
    LaChrisini Cannady Whitmore
    Dec 2, 2025
    1.0
    Food was old and cold! I hope these fast food chains start using the self service machines more and make everything AI instead. Since people don't want to do their jobs make it satisfying for us all and get rid of them.
  • JL
    Joe Linton
    Nov 25, 2025
    1.0
    Well, I can say one thing they don’t know how to cook a hamburger. My hamburger was raw. If you do get a hamburger there make sure it’s cooked if not, put it in your microwave to cook it before you eat it. I’m surprised they haven’t given somebody food poisoning. 😳 and I had to wait for my food. Do yourself a favor go to the McDonald’s around the corner. Haven’t had any problems from that McDonald’s. Wow, after reading some other reviews looks like I’m not the only one to get a raw hamburger. Somebody needs to report this McDonald’s to the health department.

Frequently Asked Questions About McDonald's

What are the main operating hours of McDonald's in Bartlett, TN?

McDonald's in Bartlett, TN is open daily from 5:00 AM to 11:00 PM for regular dine-in service.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's drive-thru is open daily from 5:00 AM to 1:00 AM, offering extended hours for convenient service.