Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,188 reviews
5 stars
410
4 stars
271
3 stars
231
2 stars
94
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and problems with order accuracy.
Kiosk Ordering
Many customers expressed frustration with the mandatory kiosk ordering system, preferring to order at the counter.
Food Quality
Mixed reviews on food quality, with some items reported as cold, undercooked, or dry.
Cleanliness
While some praised the cleanliness of the location, others noted issues with the bathrooms and overall maintenance.
Staff Attitude
Customer experiences with staff varied widely, with some reporting friendly service while others encountered rude or unhelpful employees.
- MMMandieNov 14, 20252.0Completely underwhelming. Waited a long time for old fries and undercooked chicken tenders.
- JJJessilynnOct 31, 20251.00 stars if I could give 0 stars. Went through the drive thru on 10/30/2025. Asked for our receipt and the cashier walked away so I did not receive a receipt. Ordered three double cheese burgers large fry and a big Mac meal. Only received two double cheeseburgers both orders of fries were soggy, all the burgers were dry. Like they were sitting out for a while before we ordered them.
- NZNancy ZamagoOct 28, 20253.0Staff was great, But the bathroom wow ! Everyone coming in can see my bare ass litteraly to big gaps and toilet set to face parallel so any one coming threw the door has full view 😑
- SHScott HarperOct 28, 20255.0The customer service was above and beyond what McDonald's typically is anymore.
- LRLydia RappaportOct 11, 20252.0Not a place for people unfamiliar with ordering for yourself on electronic screens. When we came to adding an order for a second person and totalling our order, the machine didn't take the order. We pushed a button to get assistance, yet after waiting several minutes left the restaurant without having received acknowledgement of any kind.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 820 35th Street Cir, Watertown?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM, one hour later than regular indoor hours.
What are the delivery hours for McDonald's at this location?
Delivery is available daily from 6:00 AM until 10:29 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is offered as part of the pickup and delivery services.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or use the McDonald's App available on both iOS and Android platforms.
What services are available at the McDonald's Watertown location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Which nearby hotels are close to this McDonald's in Watertown?
Nearby hotels include Quality Inn & Suites, Comfort Inn, My Place Hotel, Country Inn & Suites by Radisson, SureStay Plus Hotel by Best Western Watertown, Holiday Inn Express & Suites, and Best Western Watertown Inn and Suites.
What transportation options are near this McDonald's?
Nearby transportation options include Greyhound Bus station, Interstate 29 Fuels taxi service, Prompt Express shipping center, and Hartley Trucking Inc for freight services.
Are there any popular restaurants or cafes near McDonald's for additional dining options?
Yes, nearby dining options include Hot Stuff Pizza, IHOP, The Loft Pub, Grainery Cafe, and The Grainery restaurant.