McDonald's

Reviews

• DC

  Dani Church

  Feb 11, 2026
  1.0
  I get really annoyed with asking me if I have a mobile order. But I was running late today. So before I left the house, I decided I would do that. Got to the drive through gave them my code got to skip past the money window and ended up sitting at the pickup window for as long as I would have if I would have just ordered it regular. I'll just continue to be annoyed with your automated recording. I won't ever do the online order again at this location. I was under the impression that it was supposed to make my experience speedier and more efficient and it absolutely was not. And I honestly don't know what took them so long to get the food together, my Mcmuffin was thrown together and cold.
• DU

  David Ulmer

  Feb 5, 2026
  1.0
  This has to be one of the slowest McDonald's in the country. They mess my order up 90% of the time. I would tell them directly but they don't care and usually will laugh we any issue is brought to their attention.
• KL

  Kyle Lof

  Feb 4, 2026
  5.0
  I'm not normally inspired to leave a review, but the chicken sandwich that I got from here was incredibly good compared to anywhere else that I have been.
• MH

  Maddie Hose

  Jan 26, 2026
  1.0
  Bad. Cared more about messing with their friends food than serving customers.
• AP

  Aimee P

  Jan 7, 2026
  1.0
  Unfortunately, this McDonalds is the worst in the entire Black Hills including Rapid City. They're always out of ice tea, iced lattes, and large cups. How can you be out of cups?? It takes an average of 20 to 40 minutes to get your food. Tonight, I thought after several months of not going, I would place an online order to avoid the wait. I submitted my order at 4:52 pm. Left work at 5 and arrived at 5:05. After waiting in the line for about 7 minutes I got to the window and was told I had to park. I asked why, it's been 20 minutes since I ordered online??? We don't have it ready and we are out of the snack wrap you ordered. So I substituted it for a different one and was made to park. Total time from when I placed my order until I received it 33 minutes. I don't know who manages this place but you all need to find someone who can actually run a McDonald's correctly. Maybe try reaching out to Linda at the Spearfish McDonald to learn how to run it correctly! I will never go back to this store again!!!