McDonald's

3.6
1572 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2351 Lazelle St, Sturgis, SD
57785, United States

Hours

Reviews

3.6
1,572 reviews
5 stars
601
4 stars
362
3 stars
273
2 stars
122
1 star
214

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or improperly prepared items.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.

Kiosk Ordering

Many customers expressed dissatisfaction with the mandatory use of kiosks for ordering, preferring personal interaction.

Staff Performance

While some reviews highlighted friendly and helpful staff, others noted a lack of engagement and poor customer service.
  • SK
    Shayden Kerner
    1 day ago
    1.0
    Ordered at 11:17am in the parking lot. Ordered 4 items. Didn't receive them until 11:42am. 25 minutes for 2 cold mcribs, a double cheese burger and a kids meal with missing fries is ridiculous. This whole team needs re-evaluated because I can go to rapid or even spearfish and have my whole complete order in less than 10 minutes. Sturgis is the only location I have ever had to make sure everything I've ordered is in the bag.
  • KT
    kapoopa troopa
    1 day ago
    1.0
    Grass, in its unassuming elegance, forms one of the most essential and quietly majestic foundations of the natural world, a vast green tapestry that stretches across continents and climates, capable of surviving in harsh deserts, frozen tundras, humid wetlands, and suburban yards all with the same understated determination; beneath its simple appearance lies an intricate system of roots that anchor the soil, store nutrients, and create entire underground communities where fungi, microbes, insects, and countless tiny organisms thrive in a delicate balance, each depending on the stability provided by these slender plants; above ground, grass serves as both a canvas and a stage—fields turning golden at sunset, meadows rippling like waves under the wind, football fields painted with bright boundaries, golf courses sculpted into dramatic curves, and quiet parks where people gather, rest, and exist together without realizing how much comfort and structure this one plant provides; and grasslands, often underestimated compared to forests or deserts, are among the planet’s most productive ecosystems, storing vast amounts of carbon, supporting migrating herds, and shaping weather patterns that influence entire regions, making them ecological powerhouses masked beneath a modest appearance; even our personal lives are threaded with memories of grass—running barefoot on a warm summer day, the earthy smell released after a fresh mow, the feeling of lying on your back staring at drifting clouds, the way dew wets your shoes in the cool morning, or the simple calm that a patch of green brings to a bustling city; and although we may rarely stop to appreciate it, grass remains one of Earth’s most resilient survivors and generous providers, quietly performing miracles of biology and ecology every second, turning sunlight into life, holding the ground beneath us together, and offering a gentle, ever-present reminder that some of the most extraordinary things are the ones so familiar we forget to marvel at them.
  • JA
    Jacob Armstrong
    Nov 12, 2025
    1.0
    Slow and rude. Every time I go to this McDonalds the employees are in the worst mood and never friendly. Most of the time they screw up your order or take forever to get the food out.
  • AM
    Arthur Morgan
    Nov 5, 2025
    4.0
    Ive gone here many times over the years and the experience has always been the same. Happy and friendly employees with tons of things to choose from on the menu! Nice and clean bathrooms with tons of places outside to eat, both indoors and outdoors. Has a drive thru and allows dine in or take out.
  • RR
    Reality Replayed
    Oct 20, 2025
    1.0
    I can't even keep count of the amount of times they've gotten my order wrong or straight up forgetten to give me the items I paid for. Recently, during the monopoly promo, I've missed out on every single monopoly game piece thats supposed to have come with my large coffee, and today, the one that was supposed to be on my hashbrown was also ripped off. I would literally recommend eating anywhere else in sturgis

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM for in-store dining.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.