Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,577 reviews
5 stars
603
4 stars
362
3 stars
273
2 stars
123
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, often exceeding 20 minutes, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Feedback varied on staff friendliness, with some praising helpful employees while others noted rudeness and lack of engagement.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported dirty dining areas and unsanitary conditions.
Kiosk Ordering
The introduction of kiosk ordering received mixed reactions, with some customers expressing frustration over the lack of personal interaction.
- KEKathy Eastman2 days ago1.0I ordered 2 mcChicken sandwiches and both of them were smooshed like someone pushed down on my mcChicken sandwiches.
- APAimee P5 days ago1.0Unfortunately, this McDonalds is the worst in the entire Black Hills including Rapid City. They're always out of ice tea, iced lattes, and large cups. How can you be out of cups?? It takes an average of 20 to 40 minutes to get your food. Tonight, I thought after several months of not going, I would place an online order to avoid the wait. I submitted my order at 4:52 pm. Left work at 5 and arrived at 5:05. After waiting in the line for about 7 minutes I got to the window and was told I had to park. I asked why, it's been 20 minutes since I ordered online??? We don't have it ready and we are out of the snack wrap you ordered. So I substituted it for a different one and was made to park. Total time from when I placed my order until I received it 33 minutes. I don't know who manages this place but you all need to find someone who can actually run a McDonald's correctly. Maybe try reaching out to Linda at the Spearfish McDonald to learn how to run it correctly! I will never go back to this store again!!!
- JHJessica HellerewJan 3, 20265.0Bright clean restaurant! Employees were polite and professional--no wrinkles, no pajama pants like you see workers in elsewhere. Big Mac was over-salty and not much h meat, but it was ok overall.
- CWChris WhiteDec 24, 20255.0Took a risk for the kids sake, was pleasantly surprised! Give em a shot. 😎
- FEForrest EthertonDec 10, 20252.0Went in there with the wife ordered two Grinch Meals had to sit there for over an hour waiting for my food
Frequently Asked Questions About McDonald's
What are the opening hours for in-store dining at this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM for in-store dining.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this address?
Delivery service is available daily from 6:00 AM until 10:00 PM.
Does McDonald's offer curbside pickup?
Yes, McDonald's offers curbside pickup service at this location.
Which payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What services does this McDonald's location provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby convenience stores can customers visit before or after McDonald's?
Customers can visit Yesway and Conoco, both convenience stores offering groceries and gas nearby.
Are there any nearby automotive parts stores close to McDonald's?
Yes, O'Reilly Auto Parts is nearby and can assist with automotive parts and accessories.
What local attractions or services are near this McDonald's that customers might find useful?
Nearby options include Sturgis Coffee Company for a coffee break, Parkside Bible Church for community activities, and Sturgis Yoga for wellness sessions.