McDonald's

3.5
1065 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 W Sioux Ave, Pierre, SD
57501, United States

Hours

Reviews

3.5
1,065 reviews
5 stars
355
4 stars
248
3 stars
198
2 stars
81
1 star
183

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong modifications.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food, especially during busy hours.

Cleanliness

Several customers expressed disappointment with the cleanliness of the restaurant, mentioning dirty dining areas and unsanitary conditions.

Staff Attitude

Feedback indicated mixed experiences with staff, ranging from friendly service to rude and unprofessional behavior.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold or poorly prepared items.
  • KK
    KEVEN KLEIN
    Jan 1, 2026
    3.0
    Just like other fast food places sometimes it ok with fair customer service and sometimes it does not exist. It seems like sometimes you find a young employee that cares but the sad fact is most do not. If a employee is not busy he or she should start to clean and great the customers and not stand around talking on their phones and paying no attention to the customers who pay their wages. In most fast food places the employees never wear gloves or hair nets that is very disgusting. It seems like people do not take pride in their work anymore and they do not even care. Remember that customer service is a huge part of your job and is many times the most important part plus cleaness is also a must.
  • SB
    Star Bartlett
    Dec 23, 2025
    5.0
    Ordered food did not get the order fight but was friendly and happy to fix it
  • MZ
    Margaret Zahn
    Dec 20, 2025
    1.0
    This location doesn't listen. I clearly stated no onions or pickles on my double cheeseburgers and they throw them on there anyway.
  • SK
    Saisatish Koduri
    Dec 14, 2025
    1.0
    Always I get the partial order from the original orders. Attached here the order which supposed to have the chicken nuggets but they are not in the pack. This is not the first time I got this kind of partial Orders.
  • JM
    Jason Miley
    Dec 2, 2025
    1.0
    Went in for the Grinch adult meal . For the amount the staff gets paid and for $15 you think they would get my order right.. They couldnt even put the grinch socks in my meal. Thats why i went there in the first place...Overpriced for lousy food and service

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 610 W Sioux Ave, Pierre, SD?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.