Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1 Alice Dr in Sumter, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
604 reviews
5 stars
263
4 stars
122
3 stars
50
2 stars
46
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.
Food Quality
Mixed feedback on food quality, with some praising the taste while others reported cold, undercooked, or incorrect orders.
Cleanliness
Concerns were raised about unsanitary conditions in the restaurant, including employees not wearing gloves while handling food.
Delivery Issues
Many customers experienced significant delays in delivery, with some orders arriving cold or not at all.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food.
- BWBashara WaltersDec 6, 20251.0I went to the drive through both young lady and man saw me they didn’t even acknowledge me to let me know if the drive through was close or not so I went on the inside and also they are not clean they were making people food without any gloves on there hands .. very much unsanitary. Never going there again . Poor customer service
- JPJames PrinceNov 9, 20252.0Borderline quality pizzas. You can't order a pizza with extra sauce and expect to get it. They let people who's order is late just sit in the Drive-Thru and hold everybody else up. They should ask customers to pull over and park.
- SMsteven mudgeOct 31, 20251.0Cold pizza. Wrong toppings. Terrible management. Hung up on when trying to correct. Will call bank. instead.
- NTNancy ThompsonOct 21, 20253.0Medium thin crust veggie pizza
- LLLakeisha LowerySep 25, 20251.0I placed order an online for carry out. . I drove all the way across town after placing the order to go pick it up and when i pulled up to the drive thru window the guy turned off the lights. When I didn't pull off he finally came to the window. I asked about my order and why he was closing when the restaurant wasn't supposed to close until 11pm. He said that he was the only one there all day & decided to close early. He was clearly not the only one there all day because another employee was standing outside waiting for his ride. If a restaurant is going to post hours stating that they are open until 11pm, then they should be open until 11pm. My order was confirmed & drove all the way across town wasting time & gas just to be told that he didn't even make the order. No courtesy phone call telling me that he decided to close early. i was there before 11pm to pick up my food. I could have patronized any business but i chose Pizza hut & received the worst customer service ever!
Frequently Asked Questions About Pizza Hut
What are the operating hours of Pizza Hut at 1 Alice Dr, Sumter, SC?
Pizza Hut at 1 Alice Dr, Sumter, SC is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Can I order food for delivery from this Pizza Hut location?
Yes, you can order delivery from this Pizza Hut location between 10:00 AM and 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. Delivery includes no-contact options.
Does this Pizza Hut location offer takeout or in-store pickup?
Yes, this Pizza Hut location offers in-store pickup and carryout services from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What types of food does Pizza Hut offer at this location?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts at this location.
How can I place an order online or via mobile app?
You can place an order online or on the Pizza Hut mobile app available on the Apple App Store. Use Pizza Hut's website or app links for delivery, carryout, or curbside orders.
What payment options does this Pizza Hut accept?
This location accepts debit cards and does not require cash only. They do not accept checks as payment.
Is the Pizza Hut at 1 Alice Dr accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance for customers with mobility needs.
Where is Persimmon Hill relative to Pizza Hut, and how might it be useful for customers?
Persimmon Hill is a nearby convenience store and gas station close to Pizza Hut, useful for customers to quickly pick up essentials or fuel their vehicles before or after dining.
Can I visit a park or botanical garden near Pizza Hut in Sumter, SC?
Yes, Swan Lake Iris Gardens and Alice Boyle Garden Center are nearby parks and botanical gardens that customers may enjoy visiting before or after dining at Pizza Hut.
Are there other services close to Pizza Hut, like pharmacies or automotive repair?
Nearby services include Medical Court Pharmacy for medical needs and Ollie's Automotive for vehicle repair, offering convenient options for customers in the area.