Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Feedback on service was mixed, with some praising friendly staff while others noted rudeness and poor management.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or undercooked items.
Cleanliness
Some customers expressed concerns about cleanliness in the dining area and restrooms.
Wait Times
Long wait times were a common complaint, especially during peak hours.
ML
Mason Lynch
1 day ago
5.0
Lovely heart driven staff.
JM
John Mommens
Nov 1, 2025
3.0
I ordered on the app and still got stuck in a parking wait stall. Sucks
MM
Mackenzie M
Oct 26, 2025
1.0
Always rude and repeatedly keep messing up our orders and forgetting our food.
MJ
Mark Johnston
Oct 23, 2025
4.0
It's McDonald's what can you say
Everyone knows McDonald's
TT
ToastedPup
Oct 18, 2025
1.0
My mom wanted no bun, but they ONLY gave her fish. No cheese, no tartar sauce, no mayonnaise. Manager called us liars when we said we didn't get all our food + drinks.
I get that it's rush, you're stressed, you forget things, but you HAVE TO FIX THEM! I work at Bojangles! We FIX our mistakes!
What are the operating hours for McDonald's in Sumter, SC?
McDonald's in Sumter operates 24 hours a day, every day of the week.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru open 24/7.
When is McDonald's delivery service available?
Delivery is available daily from 4:00 AM until 3:45 AM the next day.
How can I order McDonald's for delivery or pickup?
You can order through the McDonald's App, or online via their delivery URL: https://mcdonalds.order.online/business/-5579
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available as one of the pickup and delivery services.
What types of services are offered at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What other dining options are near McDonald's at 5650 Broad Street?
Nearby dining options include Subway for sandwiches, Huddle House for breakfast and brunch, Japan Grill offering sushi and salads, and Jeffrey Lampkin's Country Boy Kitchen specializing in Southern cuisine.
Are there nearby places where I can get coffee or snacks before or after visiting McDonald's?
Yes, nearby you can find Scooter's Coffee, Wuzwodaice LLC smoothie and juice bar, and several convenience stores like Dollar General.
What nearby amenities are useful for visitors to McDonald's?
Visitors can access gas stations like BP and Shell for refueling, use UPS Access Point for shipping services, or visit Angela's Beauty Supply and L & T Nails for beauty needs.