Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
999 reviews
5 stars
356
4 stars
220
3 stars
200
2 stars
74
1 star
149
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, especially during late hours.
Speed of Service
While some customers experienced quick service, others reported long wait times and delays in receiving their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, affecting the overall dining experience.
- BBBlackfeatherNov 12, 20253.0Drive thru, it's ok
- KHKarl HumbertsonOct 28, 20253.0Food not what I ordered.
- CBChris BOct 16, 20251.0McDonald’s should take some kind of pride in their work. Even though it’s late at night you offer your services for 24hrs, but what’s the point of going late if the service and food is garbage, wouldn’t even feed it to my dog. I mean whoever served this burger should quit the food service completely. So greasy that my finger went through the bottom of the box. The bread literally was falling apart I couldn’t hold the burger, also was suppose to be a double quarter pounder and it wasn’t. You should definitely do better McDonald’s. Oh if I could give you a zero star I definitely would.
- HWHerman WrightOct 6, 20253.0We goes to. McDonald's very often, ordered French fries no salt, but I always have to take it back because they forget and added salt, otherwise I love the big mac
- VVValentino ValentineOct 2, 20253.0This place’s a mess all around. It’s hit or miss no matter the day. Employees are almost always ignoring everyone who comes in, even if you wait at the counter for literal minutes they’ll look at you and say absolutely nothing. No “someone will be with you in a minute” or “hi, how are you?”Just nothing. They don’t even do anything either, they just stand around and talk so they aren’t even occupied. Last night I ordered a cheeseburger with extra cheese and not only did it not have the extra cheese I paid for, the patties tasted disgusting. They tasted burnt and one of them actually was a bit overcooked, I couldn’t even eat it. Some employees are extremely loud and genuinely do too much. Not a good look. Also one time I ordered on the app and had someone pick the order up, they never made it and didn’t even know the order was placed. Ridiculous. All in all this place is okay for a quick order in and out, but y’all need to do better. Where’s the hospitality? Where’s the courtesy? I work in customer service myself and would be embarrassed if my store ran like this…
Frequently Asked Questions About McDonald's
What are McDonald's delivery hours at 1765 Hwy 15 S, Sumter, SC?
McDonald's delivery service operates daily from 4:00 AM to 3:45 AM the following day.
Does McDonald's at 1765 Hwy 15 S, Sumter, SC offer drive-thru service?
Yes, this McDonald's location offers 24/7 drive-thru service every day of the week.
What are the operating hours for the McDonald's restaurant at 1765 Hwy 15 S?
The restaurant is open 24 hours a day, every day from Monday through Sunday.
Can I place a mobile order for pickup or delivery at McDonald's in Sumter, SC?
Yes, you can order using the McDonald's App or online for curbside pickup and delivery services.
What payment methods are accepted at McDonald's at 1765 Hwy 15 S, Sumter?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the McDonald's full menu online?
The full McDonald's menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby grocery stores I can visit along with McDonald's at 1765 Hwy 15 S?
Nearby grocery stores include Food Lion, The Green Banana, and Young's Food Stores, convenient for your shopping before or after enjoying a meal.
Is there a shipping or courier service near McDonald's at 1765 Hwy 15 S?
Yes, the UPS Access Point location nearby offers courier and shipping services.
What entertainment options are near McDonald's in Sumter, SC?
Skate Station of Sumter offers roller skating and adult entertainment nearby, perfect for a fun outing after your meal.
Can I use rewards to earn free food at this McDonald's location?
Yes, by joining MyMcDonald's Rewards you can earn points towards free food with your purchases, learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.