McDonald's

3.3
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 Buff Blvd, Summerton, SC
29148, United States

Hours

Reviews

3.3
1,274 reviews
5 stars
439
4 stars
214
3 stars
186
2 stars
103
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders.

Food Quality

Several reviews highlighted issues with food quality, including cold items, incorrect orders, and poor hygiene practices.

Customer Service

Many customers experienced rude or unhelpful staff, with complaints about attitude and lack of urgency.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and poor hygiene practices.

Order Accuracy

Multiple reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.
  • DM
    Dee Musch
    1 day ago
    3.0
    Prices are ridiculous
  • BM
    Bryson Messier
    2 days ago
    1.0
    It’s called fast food for a reason a slushie should not take 10 minuets on a non busy site the slushie taste like medicine kinda want to slap the worker can’t lie
  • QQ
    Q
    Nov 9, 2025
    1.0
    As I waited for my food order to be made, I witnessed several customers (4 minimum), held hostage in line at the register whilst none of the 7 staff who were congregated at the food baggage area attempted to take food orders. Then once a customer who was in line, inquired about the long wait for their orders to be taken, one of the staff rudely said “that’s not my job” and another said “we’re backed up, we can’t take any orders right now, hold up and give us a minute.” Now, I understand that the quality of customer servicing expected here at McDonalds is NOT on par with say a Chick-Fil-A, however this experience was a low one, even for McDonalds. Whomever was the manager or shift leader on duty, needs to be reprimanded and coached up on holding not only themselves but their crew accountable. This was unacceptable. Plus the lobby was not clean to say that there were 7 people talking over food orders as if it were a complex operation. Again, Unacceptable.
  • JT
    John Thompson
    Nov 9, 2025
    1.0
    Why do the kiosks not work? 2 people in line (me included as the #2 guest) The order was taken from the person before me then the associates just walks away... pretty messed up. There's plenty of staff in the back. I can see that much. Now, here's a thought, if the kiosks worked then there would be no need for an associate to take orders up front or me be ignored... I dont know why McDonalds even allows reviews, this is so typical of a visit no matter where you go. Either horrible face to face service or 2 dou le cheeseburgers and a 10 piece nugget takes 1 hour. But thats what you get at McDonalds cheap food thats affordable with horrible service and a dirty dine in area.
  • BW
    Brian Warren
    Nov 6, 2025
    2.0
    The Employees just seem to have a bad attitude. The food tastes horrible. Definitely won’t eat there unless it’s breakfast. But even then I was told you don’t have sausage gravy with biscuits!? The guy acted like he had no idea what I was even asking for.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 401 Buff Blvd, Summerton, SC?

McDonald's is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 12:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 4:00 AM next day, Saturday 24 hours, and Sunday from 12:00 AM to 11:00 PM.