Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,088 reviews
5 stars
712
4 stars
424
3 stars
365
2 stars
181
1 star
406
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or stale food, incorrect items, and overall dissatisfaction with the quality of the meals.
Customer Experience
Several customers expressed frustration with the lack of communication and acknowledgment from staff, leading to a negative dining experience.
Management Issues
There were multiple mentions of poor management and unorganized operations, contributing to the slow service and errors in orders.
Positive Notes
A few customers highlighted good experiences with specific employees and appreciated the cleanliness of the dining area.
- JMJonathan MillerNov 11, 20253.0Food was cold especially the fries and the service sucked. No thank you or anything from either person at the drive thru. Glad to see the mcrib back even though it wasn't advertised. I only eat at McDonald's when they have the mcrib. It could have been a lot better experience but it wasn't
- JAjessica AtkinsonNov 7, 20254.0Used carside pickup. Ordered nuggets and fries around 1:50pm. Picked up my kid from school and arrived to McDonald's around 2:35. Parked, typed number, still waited almost 20 mins. Fries were okay, definitely not hot, barely warm.
- CMChad MorescoOct 26, 20251.0Worst service ever. Waited 20 min for fries only and had to get money back because they took so long. We literally saw them make the fries and set them under the warmer. We asked why we weren’t getting said order, lady said “I’m not at your order yet”. Saw many people getting their money back. If they don’t have the staff then they should close. This is not “fast food”.
- DDDragonOFlamesOct 25, 20251.0We pulled in the drive thru at 10:55. Got up to the speaker at 10:59. The lady took half our order, went quiet for 2 minutes, and came back and said “we can’t do anymore breakfast” in the middle of our order. You could at least let us finish ordering before cutting us off, or cut off breakfast before starting our order!
- JJJCOct 17, 20252.0The first kiosk we went to was not working. Found a kiosk that was working. No receipt came out. While ordering a customer that had come through the drive though had her food thrown at her and the staff were rude to her when she said something. We wanted to eat inside so we placed our table tent for them to bring the order out. Instead they bag it and call my name at the mobile order counter. Had to ask for the sweet tea my mother in law asked for. No napkins. Had to wait 5 minutes before someone would acknowledge me to get some. Coke was bubbly but flat after taking a sip. The fries were not fully cooked at the top of the fries but they got better after eating some. Chicken was good. Staff apologized for not having napkins. Because chicken was good and an apology I give them a second star. Will not go to this location again.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Piedmont, SC?
McDonald's in Piedmont, SC is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the drive-through open at this McDonald's?
The drive-through operates from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Fridays and Saturdays.
What delivery options are available at this McDonald's location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or via an app?
Yes, you can order through the McDonald's app available on iOS and Android, or online at https://mcdonalds.smart.link/jfeqnrnmr.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Piedmont offer WiFi and mobile ordering?
Yes, this location provides free WiFi, mobile ordering, mobile offers, McDelivery, gift cards, and drive-thru services.
Where is McDonald's located in Piedmont, SC?
McDonald's is located at 3435 Highway 153, Piedmont, SC 29673, United States.
Are there any convenient places nearby for other dining options?
Yes, nearby you can find Subway sandwich shops, El Sureno Mexican Restaurant, Taco Bell, Firehouse Subs Powdersville, Papa Johns Pizza, Dunkin', and Coastal Cafe and Creamery for a variety of dining choices.
What nearby services might be useful when visiting McDonald's?
Nearby services include UPS Access Point for shipping, Western Union for money transfers, and Rite Aid for convenience store and pharmacy needs.
Are there any healthcare or personal care facilities near McDonald's in Piedmont?
Yes, Issaqueena Pediatric Dentistry and Orthodontics and ComForCare Home Care are nearby if you need medical or personal care services.