Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,765 reviews
5 stars
539
4 stars
344
3 stars
285
2 stars
156
1 star
441
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.
Customer Experience
Customers expressed dissatisfaction with the overall experience, citing a lack of professionalism and poor management.
Technology Issues
Frequent complaints about malfunctioning ordering kiosks and mobile order problems contributed to customer frustration.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty bathrooms and unkempt dining areas.
- DFDaniel Fulbright2 days ago1.0Worst McDonald's I've ever been to. The place smelt like the inside of a homeless persons ear, the food got me sick, the bathroom was absolutely destroyed and they couldn't even bother to put the toilet paper into the dispenser, service was slow and rude, and both of the drink machines were almost inoperable, dispensing no ice and every drink was 90% water except for the hi c. Do not go here.
- KVKit Vivid4 days ago1.0Ordered a ranch wrap via the mobile app. I was given a buffalo wrap. When i called for a refund the worker told me I had to come back in with a receipt. I told her I ordered thru the mobile app and could provide my order #, but NOOOOOOO we cant do it that way. Very unprofessional.
- SISusan Igel4 days ago2.0This is the second mobile order in a row in the past month that has been disappointing. Ordered a Coke Zero. This one was delivered without a straw and looked more like tea than Coke. Tasted like diluted soda. Cold, limp fries. The guy who delivered the order handed it to me and hustled away so I couldn’t ask for anything. I’m skipping this location until they get their act together. This used to be a great place.
- NSNicholas ShabdueNov 6, 20255.0Told us they heard the order and pull around, then had no idea what we ordered. They were understaffed and overwhelmed, wound up giving us some other random food, likely someone behind us and said it's worth more than we ordered (yes they charged us for our order) got less food than we ordered. I for one welcome the AI burger making robot overlords.
- MBMichele My BellNov 5, 20251.0I don't know who told McDonald's that having just a screen to interact with is better than ordering face to face at the register.... Whenever you enter one of these McDs, there's never anybody at the registers, and you have to use the kiosk to order. It seems that the employees are more focused on the drive-in customers then they are of the customers that are inside the building. Just to order a couple of sandwiches takes a seemingly long time, yet you can watch the orders being completed and handed off to the drivers while you're waiting.... Does not seem like a good system to me and we really don't want to patronize this kind of business model. We will make sure to go to Chick-fil-A, where the employees are super friendly and happy to see their customers.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 991 Edgefield Road?
Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and 5:00 AM to 4:00 AM on Friday and Saturday.
What hours is the drive-through open at this McDonald's location?
The drive-through is open 24 hours, every day of the week.
What services does this McDonald's location offer for pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is this McDonald's located?
It is located at 991 Edgefield Road, North Augusta, SC 29860, USA.
Which payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location offers a drive-thru service open 24/7.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms via the provided app store links.
What other fast food restaurants are nearby McDonald's at 991 Edgefield Road?
Nearby fast food options include Waffle House, Burger King, Blimpie, Bojangles' Famous Chicken 'n Biscuits, Rally's, Zaxby's, and Checkers at 1029 Edgefield Road.
Are there any gas stations or convenience stores near this McDonald's?
Yes, Circle K, Shell, bp, and CAT Scale gas stations with convenience stores are located nearby, making it convenient to fuel up or grab essentials before or after your visit.
What places of interest are close to McDonald's that customers might want to visit?
Customers might visit nearby places such as Riverfront Vet for pet care, ER at Sweetwater for emergency medical needs, and Your Storage Units North Augusta for storage solutions.