McDonald's

3.1
1669 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1831 Georgia Ave, North Augusta, SC
29841, United States

Hours

Reviews

3.1
1,669 reviews
5 stars
468
4 stars
300
3 stars
253
2 stars
197
1 star
451

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, disorganized service, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold, poorly prepared, or incorrect food orders, with complaints about items being missing or not made correctly.

Inconsistent Experience

While some customers praised friendly service and good food, many others highlighted a lack of consistency, with experiences varying greatly depending on the staff on duty.

Management Concerns

Several reviews suggested a need for better management and staff training, citing issues with employee behavior and overall store organization.

Cleanliness

Customers noted that the dining area and lobby were often unclean, contributing to a negative dining experience.
  • KH
    Katelyn H
    Nov 5, 2025
    1.0
    Extremely slow service. They have two lines but will take multiple orders from the same side and skip over the other. Every time I’ve come people end up pulling out of the drive thru and leaving because of the slow service. Check your bag before you drive away because they always forget something.
  • KH
    Kym Holmes
    Oct 12, 2025
    1.0
    My sandwich was cold. I had to wait for it and something was on it. Couldn't eat it
  • C1
    Christian Rubio 109
    Sep 23, 2025
    1.0
    Terrible service they take so long to get your order done and no one working at the front terrible 🙄
  • AW
    Aleathea Wise
    Sep 15, 2025
    1.0
    Stop by on my way to home young guy waited on us has horrible customer service needs to be taught about using customer rewards has a not care attitude will not come back to this location
  • DC
    David Chaney
    Sep 8, 2025
    1.0
    Absolute trash

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 1831 Georgia Ave, North Augusta?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday and Sunday, and until midnight on Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to midnight on Saturday and Sunday.