Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times, with many expressing frustration over incorrect orders.
Wait Times
Numerous reviews highlighted excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Consistency
The quality and accuracy of food orders were inconsistent, with many customers receiving incorrect or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including sticky floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive experiences to be had.
LP
Leonard Pressley
4 days ago
4.0
Food has been as expected on visits, service is quick and the location is well kept. The exterior is also well lit and nice. Family favorite for us.
SP
Stephen Pstrak
Dec 19, 2025
3.0
I walked in to order one meal. I had difficulty at the kiosk paying for it. The kiosk gave me an option to pay at the counter. I walked up to pay at the counter and ended up being requested to order a meal and paying for it at the counter like the kiosk told me. When I got back to my table, meal had already been delivered so I ended up paying for and receiving two meals when I wanted one meal. This type of situation makes the customer feel foolish and looking for a different dining choice than McDonald's.
DR
Dave Rogers
Dec 13, 2025
1.0
Be prepared to wait the longest you have ever waited for “fast” food
JM
Josh murray18
Dec 2, 2025
1.0
Waiting for 30 minutes for 4 nuggets. everyone in the back is laughing and joking around while a crowd of people are waiting for their food. embarrassing.
DM
D M
Nov 25, 2025
5.0
In my 53 years of life, I’ve only had two McDonald’s restaurants that truly stood out—places that felt more like family than a fast-food chain. The first was years ago on Parklane in Columbia, where the management was some of the most beautiful people you could ever meet. I never thought I’d find that feeling again… but I have.
The staff at this location have gone above and beyond, treating me not as just another customer, but like family. Their kindness, warmth, and genuine care make every visit feel special. I can’t express how grateful I am to have them so close to my home.
God has blessed me with a beautiful McDonald’s family, and I appreciate each and every one of them more than they know.
Thank you — from your biggest fan. ❤️🍔✨