Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in both drive-thru and in-store, often exceeding 20-40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Numerous complaints about rude staff and poor customer service, with some customers feeling disrespected or ignored.
Cleanliness
Mixed feedback on cleanliness, with some noting the restaurant was clean while others reported filthy conditions.
Food Quality
Inconsistent food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.
GM
George Murray
2 days ago
1.0
They mark your order as ready, but it's not. 10 minutes after they marked it ready is still not. Saturday Nov 22nd about 930am. 2412 agusta hyw. Lexington sc
HH
Heather
2 days ago
3.0
Believe it or not, drive through staff was short and rude tonight. Generally they are friendly and attentive. Guy Missy have had a bad day and it shown in the way he handled his customers.
TS
Tosha Smith
Nov 16, 2025
1.0
Waited 35 mins for an online order that was placed 10 mins before I even got to the store.
LT
Liesel Taljaard
Nov 1, 2025
1.0
Waited for over 45 min in the drive thru. There were only 3 cars, not busy at all. This happens more often than not. A previous visit was over 20 min and I received someone else order. Don't think I'll order from
Them again.
AM
Angie Mack
Oct 24, 2025
1.0
If you're diabetic and need something to boost your blood sugar, don't waste your time here. Just go to the gas station across the street. I went inside to order because the drive thru was backed up and I was just ordering one item to go. After standing in line at the register, well before the lobby closing time at 11:00, an employee finally comes up to the register and announces that no more orders will be taken (she appeared to be addressing all the teenagers sitting in the lobby.) She proceeds to start closing the register, before 11:00. Even after I said I had been standing there for a while. This will be my last visit to this McDonald's. I'll give my business to the McDonald's in Red Bank. Their late night staff is much friendlier and they treat you like they care about you.