Pizza Hut

3.5
376 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5241 Hwy 557 in Lake Wylie, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5241 Hwy 557, Lake Wylie, SC
29710, United States

Hours

Reviews

3.5
376 reviews
5 stars
190
4 stars
40
3 stars
26
2 stars
24
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff like Ms. Janie for being friendly and helpful, while others reported rudeness and poor handling of complaints.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect deliveries, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot pizzas, while others received cold, poorly made, or incomplete orders.

Delivery Issues

Numerous complaints about slow delivery times and orders being delivered to the wrong address.

Management Response

Some customers noted positive interactions with management, particularly in resolving issues, but others criticized the management style and employee treatment.
  • AB
    April Burnett
    5 days ago
    2.0
    When you walk in there's nobody there to greet you usually they are huddled in a group in the kitchen or off to the side where drivers come in at I generally stand at the register for up to 5 minutes just to give my name I order my food through the app the past three times I have ordered I usually wait an extra 10 minutes past the pickup time to pick up my food only to be told that it is still going to take anywhere from 15 - 45 minutes. This place use to have excellent staff now it's just gone down hill and fast. I doubt I will be back anytime soon
  • NJ
    Nate Johnson
    Nov 17, 2025
    1.0
    Ordered dinner at 550 on the app and it said 20 minutes. Great. When I tried to pick it up 30 minutes later, it had yet to even be prepared, let alone put in the oven?!
  • KK
    Kamil K
    Sep 25, 2025
    5.0
    Amazing spot! I have been coming here for 6 years, never an issue. If you have a complaint, they will go above and beyond to fix it! Keep up the good work!
  • RH
    robert hodnett
    Sep 23, 2025
    5.0
    Mrs.Janie was amazing!!!!! Customer service was phenomenal!!! All smiles and the food matched her hospitality!!!! This is the Lake Wylie location!!! Check it out !!!!!!
  • TR
    Tubb Richmond
    Sep 23, 2025
    5.0
    Ms. Janie… was hands down one of the best customer services I’ve had in a pizza spot in a long time. When I walked in I was greeting with a smile. I was told about the special and deals that was going on. She just made my lunch better after being a little down with her smile and our laughs Thanks ms page!!! For being GREAT!

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Lake Wylie, SC?

The Pizza Hut is located at 5241 Hwy 557, Lake Wylie, SC 29710.

What are the operating hours of this Pizza Hut location?

This Pizza Hut is open daily from 10:00 AM to 12:00 AM (midnight).