Pizza Hut

3.5
378 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5241 Hwy 557 in Lake Wylie, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5241 Hwy 557, Lake Wylie, SC
29710, United States

Hours

Reviews

3.5
378 reviews
5 stars
190
4 stars
40
3 stars
26
2 stars
24
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times for assistance.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect deliveries.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning cold, undercooked, or poorly prepared pizzas.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and lack of responsiveness to customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of the food.
  • BB
    Becky Becky
    Dec 21, 2025
    1.0
    Will not answer phone manager is rude treats employees like crap
  • DT
    Daelyn Thomas
    Dec 15, 2025
    1.0
    placed an order then went to pick it up, door was locked and they wouldn’t open the door. call center kept transferring us and wouldn’t help at all. horrible service
  • AB
    April Burnett
    Nov 19, 2025
    2.0
    When you walk in there's nobody there to greet you usually they are huddled in a group in the kitchen or off to the side where drivers come in at I generally stand at the register for up to 5 minutes just to give my name I order my food through the app the past three times I have ordered I usually wait an extra 10 minutes past the pickup time to pick up my food only to be told that it is still going to take anywhere from 15 - 45 minutes. This place use to have excellent staff now it's just gone down hill and fast. I doubt I will be back anytime soon
  • NJ
    Nate Johnson
    Nov 17, 2025
    1.0
    Ordered dinner at 550 on the app and it said 20 minutes. Great. When I tried to pick it up 30 minutes later, it had yet to even be prepared, let alone put in the oven?!
  • KK
    Kamil K
    Sep 25, 2025
    5.0
    Amazing spot! I have been coming here for 6 years, never an issue. If you have a complaint, they will go above and beyond to fix it! Keep up the good work!

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Lake Wylie, SC?

The Pizza Hut is located at 5241 Hwy 557, Lake Wylie, SC 29710.

What are the operating hours of this Pizza Hut location?

This Pizza Hut is open daily from 10:00 AM to 12:00 AM (midnight).