McDonald's

3.2
1347 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5262 Highway 557, Lake Wylie, SC
29710, United States

Hours

Reviews

3.2
1,347 reviews
5 stars
398
4 stars
254
3 stars
239
2 stars
129
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned that the food was often cold, poorly prepared, or not fresh, with specific complaints about dry burgers and incorrect items.

Cleanliness

While some customers noted improvements in cleanliness, others reported dirty conditions and unsanitary food handling.

Customer Experience

There were mixed experiences with staff friendliness, with some praising helpful employees while others described rude interactions.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, particularly with mobile and drive-thru orders.
  • JD
    Jill D
    4 days ago
    1.0
    I love McDonald's coffee. I purchase it for my home. This is the worst cup of coffee I ever had. It was like a cup of tea. It was see-through and very weak. Waste of money good. Is McDonald's trying to save money on coffee?
  • AA
    Anthony Travis, A.R.
    Nov 5, 2025
    1.0
    As a business professional who values quality and consistency, I’ve given this Lake Wylie location multiple chances — and every visit has been a letdown. The burgers are consistently overcooked, dry, and lack any real flavor. The buns are hard and stale, making the overall meal nearly inedible. Even after politely raising these issues several times, management has never followed up or made any effort to improve. It’s clear that customer feedback isn’t a priority here. For what they charge, the quality and service fall far below acceptable standards. If you care about fresh, properly prepared food, I strongly recommend taking your business elsewhere. I wish that I could give them all zeroes!
  • AA
    Abc123
    Oct 31, 2025
    1.0
    Loudly playing bad bunnie food often incorrect and not very clean. In this area that’s so sad. Update again. Older lady very nasty when you ask for monopoly pieces that come with your meal. I think it’s time I don’t visit this business again. I’ll reach out to corporate Monday morning
  • BT
    BC Tucker
    Oct 26, 2025
    1.0
    This place has about a 20% chance of getting your order correct and about a 70% chance the staff will be rude. Trying to grab a quick bite while running errands is a mistake here. You’d do better to just eat one of your shoes and throw $20 in the trash.
  • BB
    Brad
    Oct 15, 2025
    1.0
    Stopped by otw to work with 20 minutes to spare, ordered it online to make it even faster as to make SURE I wouldn't be late, but I sat in the lobby for over 15 minutes without even being acknowledged and because of how over packed the lobby was, I eventually just had to walk out. If you want breakfast, lunch, or dinner, go anywhere else.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Lake Wylie, SC?

McDonald's in Lake Wylie is open from 5:00 AM to 11:00 PM on most days, with extended hours until 1:00 AM on Fridays and Saturdays.

Does McDonald's in Lake Wylie offer delivery service?

Yes, McDonald's provides delivery service daily from 5:00 AM to midnight or 1:00 AM on Fridays and Saturdays via their delivery link.