McDonald's

3.2
1143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 Dutch Fork Road, Irmo, SC
29063, United States

Hours

Reviews

3.2
1,143 reviews
5 stars
330
4 stars
240
3 stars
172
2 stars
116
1 star
285

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude and unhelpful, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Customers frequently complained about slow service, with long wait times in both the drive-thru and dining areas.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Food Quality

There were mixed reviews on food quality, with some customers praising hot and fresh meals, while others reported cold or poorly prepared food.
  • LL
    Luther Lindler
    1 day ago
    1.0
    Supposed to bring food to your table. Another customer had to tell us our food was ready. Why does the stupid table card say they will bring your food to your table? Also I want aanninvitr to your Christmas party since I had tonwaitnon myself including the ordering.
  • XZ
    Xin Zhao
    Nov 12, 2025
    2.0
    Little before 8am in the morning If the doors are going to be locked then maybe turn off the option for counter pickup?
  • JE
    JC EL
    Nov 4, 2025
    3.0
    Never once we ordered on a drive thru that the food are complete or correct. We have to always stop first before leaving to make sure what we have. This morning since we are on a rush, we got biscuits instead of muffins and wrong cold drink and missing hot choco.
  • JU
    Jeanne Umbrecht
    Oct 25, 2025
    1.0
    Horrible customer service!!!!!
  • AR
    Ayden Robinson
    Oct 12, 2025
    1.0
    Drink fountains down and there was no compensation for it. Was not able to get a refill for the drink that I paid extra for on top of that. Slow service. Manager was rude and did not listen to requests. Dirty tables and floor. People there in the restaurant were interesting , but no reflective of the restaurant itself. Order also was not even right.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1001 Dutch Fork Road, Irmo, SC?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 10:30 PM.