Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,375 reviews
5 stars
414
4 stars
275
3 stars
253
2 stars
143
1 star
290
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times for their orders, often exceeding 20-30 minutes, regardless of the time of day.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, with complaints about employees being dismissive or having negative attitudes towards customers.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong modifications, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty tables and floors.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items, indicating inconsistency in food quality.
- DRDerek Rogers1 day ago1.0The order is ALWAYS WRONG. The manager, if that's what you call her, does not give a crap at hearing anything i have to say. If it were just a couple of times they mess up an order I would never post a bad review, but its every single time, morning noon or night. Maybe the way I'm ordering, by saying a number 1 with a coke, that confuses the hell out them or something. I don't know. How do you get 2 English muffins with egg when you say, number 1 with a coke. That's it. Go there at lunch and order big Mac and get a chicken sandwich. Never again
- JOJeff Owen4 days ago4.0A lot cleaner and friendlier than the past few times I've been here. Hats off the crew for a better experience
- JSJon SDec 16, 20251.0Like all McDonalds, they're making it difficult to walk up to a counter and order from a human. Instead, we stood behind people trying to figure out how to place an order on their confusing kiosks. People serving behind the counter seemed unhappy to be there. Cold fries. Yuck.
- BGBenjamin GaineyDec 13, 20252.0Currently siting in our booth on minute 33 of waiting on food. Nothing big at all. Ridiculous
- BDBrian DaleDec 7, 20251.0Saw employees handle garbage and food at the same time without changing gloves or washing hands. No receipt given and food not received after 30 mins. Every single table and floor covered with trash and bits of food. This place needs to be shut down.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 431 Hartsville Crossing Rd?
Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
Can I use the drive-thru service at this McDonald's, and what are its hours?
Yes, McDonald's offers drive-thru service from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of the pickup and delivery services at this McDonald's.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby fast food options other than McDonald's at this location?
Nearby fast food options include Wendy's, KFC, Bojangles', Dunkin', Zaxby's, and Baskin-Robbins for ice cream and desserts.
Are there any nearby places to shop or run errands near McDonald's at 431 Hartsville Crossing Rd?
Yes, nearby shopping options include Walmart Pharmacy, Big Lots, and Winn-Dixie grocery store.
If I'm visiting McDonald's, where can I get my car washed nearby?
Scrubby's Car Wash is located nearby for convenient vehicle cleaning.
Where can I find nearby services related to medical or financial needs?
Nearby services include Fresenius Kidney Care Hartsville Home Dialysis for medical needs, and Regional Finance and Advance America for financial services.