Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,367 reviews
5 stars
411
4 stars
273
3 stars
253
2 stars
143
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with many customers receiving items they did not request or missing items altogether.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers mentioning rude behavior and poor customer service.
Cleanliness
While some noted a clean interior, others reported unsanitary conditions and a lack of attention to cleanliness in the dining area.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about cold or poorly prepared items.
- NNnecktie ninjaNov 17, 20251.0Went inside to order the staff was to busy talking with each other than to take my order. This is one of the worst run places. The owner needs to start firing people to get this place fixed. Yes I got so mad after standing 10 minutes being ingored I went to BK instead.
- CPChristopher PettusNov 14, 20251.0I paid 2.99 plus taxes for a cup of vanilla ice cream. They gave me a half filled cup. I asked them could they at least full the cup up, the guy just turned his back.
- VRVince RitchNov 11, 20251.0Large is a scam, the fry box was only half full. Ordered through DoorDash. Also the McCrispy should be called the McSoggy. Literally no crunch even with the bacon.
- TTTimmmeh ThierrinNov 6, 20251.0Been in a lot of McDonald's this one takes the cake. Have heard the staff bitching to customers bout there jobs. Service is a snails pace most of the time
- SMSamanthy MinnichNov 1, 20251.020 minutes of waiting only for an employee to try and give me the wrong order.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 431 Hartsville Crossing Rd?
Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
Can I use the drive-thru service at this McDonald's, and what are its hours?
Yes, McDonald's offers drive-thru service from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of the pickup and delivery services at this McDonald's.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What are some nearby fast food options other than McDonald's at this location?
Nearby fast food options include Wendy's, KFC, Bojangles', Dunkin', Zaxby's, and Baskin-Robbins for ice cream and desserts.
Are there any nearby places to shop or run errands near McDonald's at 431 Hartsville Crossing Rd?
Yes, nearby shopping options include Walmart Pharmacy, Big Lots, and Winn-Dixie grocery store.
If I'm visiting McDonald's, where can I get my car washed nearby?
Scrubby's Car Wash is located nearby for convenient vehicle cleaning.
Where can I find nearby services related to medical or financial needs?
Nearby services include Fresenius Kidney Care Hartsville Home Dialysis for medical needs, and Regional Finance and Advance America for financial services.