Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others noted rude interactions and slow service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported dirty conditions and unsanitary practices.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
Speed of Service
While some customers experienced fast service, others noted long wait times, especially during busy hours.
TS
Timothy Sumption
4 days ago
2.0
I have had the mistake of not checking my food a few times after ordering via the mobile app/ All I can think of is they make a lot of food and then it sits around for hours. The burritos are usually very old and stale. I never imagined "hotcakes" would be cold and stale. Dont get me wrong this restaurant is usually very clean and friendly its just you need to check your food, if you dont you can wind up with cold, stale food and be stuck with it. I tried to complain on McD's web site but it errored out, go figure. I will just stop ordering from them for a while
KK
Kat Kelly
Dec 23, 2025
5.0
I was so pleasantly surprised everything in here was nice and clean. All the employees were very kind. We got our food in a very fast manner and everything was nice hot and correct and all of the machines were working! Just wonderful I thank them. I thank them I thank them.
JB
Jessica Breiling
Dec 23, 2025
5.0
Fast and good customer service!!
AJ
alma johnson
Dec 16, 2025
5.0
I carry my grandson there every day I have to pick him up, atmosphere & service is fabulous
DF
Denasia Fardan
Nov 30, 2025
1.0
I ordered a Big Mac and was really disappointed with the quality. The bun was extremely hard, like it had been sitting out way too long, and it completely ruined the meal. For a place as busy and well-known as McDonald’s, I expected much better. Definitely not worth the money this time.