Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Service Quality
Feedback varied on service quality; some praised friendly staff while others noted rudeness and lack of attention.
Food Quality
Food quality was inconsistent, with some customers receiving cold or poorly prepared items, while others enjoyed hot and fresh meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly inside the restaurant and in the bathrooms.
Speed of Service
While some customers experienced long wait times, others noted quick service, especially in the drive-thru.
MG
Mary Gadsden
Nov 5, 2025
5.0
Very clean, great service
TD
Trent Dombrowski
Oct 27, 2025
1.0
I just ordered 3 large meals. Two 10 piece nugget meals and 1 quarter pounder meal with large fries and large drinks, all to play the monopoly game with my family and everything they gave me was in normal containers with out the monopoly tags. Even the large drinks. Got my kids crying because they didn’t get to check any tickets. I’m very upset and disappointed
TB
Tammy Brewer
Oct 19, 2025
2.0
I'm aging asking drink no ice and it has icr. No napkins