McDonald's

3.3
1262 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
609 Saint James Ave, Goose Creek, SC
29445, United States

Hours

Reviews

3.3
1,262 reviews
5 stars
394
4 stars
266
3 stars
197
2 stars
125
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, particularly in the drive-thru.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of accountability for mistakes.

Food Quality

There were numerous complaints about food being served cold, incorrect orders, and even finding hair in food items.

Management Issues

Several customers noted poor management practices, including staff arguing in front of customers and a lack of effective leadership.

Mixed Experiences

While some customers praised friendly staff and good food quality during certain shifts, these positive experiences were overshadowed by consistent complaints about service and cleanliness.
  • JW
    Jason Williams
    2 days ago
    2.0
    Shake machine gets shutdown early cause they dont want to do it later. I expect the shake machine to be up and running as long as your open. Your managers are lazy .
  • CH
    Chris Hagan
    2 days ago
    1.0
    26 minutes in the drive thru for 2 combos was alittle insane. Then when I finally say something I get told sorry and handed a bag of food that was sitting on the counter for atleast 10 minutes. Food was not fresh at that point. Will not be returning
  • LL
    LaNenaBaby
    Nov 14, 2025
    3.0
    I went to the drive thru this morning to get breakfast the lady that took my order she had a nasty attitude with me and my husband, once we pulled up to the first window she started talking to us nice and all till she ask us she’s going on vacation after work and that we should apply working at McDonald’s cause apparently we don’t have the patience. Just found out she’s like a manager. And apparently this is not the first time. And thank you to the order lady at the second window she had the patience with us and kinda made our last trip to the second window a nice experience with her.
  • RY
    Red Yk
    Nov 2, 2025
    5.0
    omg this the only McDonald's to actually get my oder right
  • SS
    Slick Smith
    Oct 8, 2025
    1.0
    They steal when you order through Uber eats. Nobody can answer for your missing items and Uber will only replace 4 or 5 dollars when you have spent 20 dollars plus. OCT 7TH AT 12:26PM MY ORDER WAS HALF PROCESSED EVEN THOUGH I PAID FULL AMOUNT I WAS NEVER REIMBURSED FOR RHE FULL AMOUNT AND THE LOCATION ON SAINT JAMES IS TAKING NO ACCOUNTABILITY. DO NOT ORDER FROM THIS LOCATION. ALL THE EMPLOYEES AND MANAGERS ARE DISRESPECTFUL AND OFFER NO HELP OF TAKE ACCOUNTABILITY FOR THEIR UNPROFESSIONAL ACTIONS. US AMERICANS WORK HARD FOR OUR MONEY AND THEY HOLD NO ACCOUNTABILITY OR REMORSE FOR THEIR STAFFS ACTIONS. AVOID THIS LOCATION!!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Goose Creek, SC?

McDonald's is open daily from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's location offers a drive-thru service with hours from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.