McDonald's

3.3
1274 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
609 Saint James Ave, Goose Creek, SC
29445, United States

Hours

Reviews

3.3
1,274 reviews
5 stars
398
4 stars
267
3 stars
196
2 stars
126
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Wait Times

Many reviews highlighted excessively long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the food as fresh and hot, others reported receiving cold or poorly prepared meals.

Management Issues

Several reviews pointed to a lack of effective management and staff training, contributing to poor service and customer dissatisfaction.
  • TT
    Te Te
    1 day ago
    1.0
    Something has got to give... on Saturday 1.10.26 at 1026pm I pulled into the McDonald's drive thru and waited for 20min and Noone ever came to the drive thru, even backed up and pulled forward still nothing. I don't know what was the cashiers problem and why she (blk female locs or braids) didn't respond to take my order but if the workers aren't able to do their job in a professional way have someone else suitable to fill the position. It was absolutely ridiculous that I had to order on the inside only to be told by "Sideshow Bob" that he doesn't work the window, but its 5 of you in the back on your phones and carrying on and played it to the left asif what I was inquiring was foreign. I will not support this location ever again. Totally unprofessional night crew.
  • IR
    Irwin Ramirez
    Jan 4, 2026
    1.0
    Este McDonald’s da pena venir ya es la tercera vez que me trata mal comida fría duraron para darme una comida 10 minutos xq estában hablando entres ellos que mal servio
  • LL
    lia
    Dec 26, 2025
    1.0
    Ordered a mcchicken and I got a cheeseburger. I do not eat burgers.
  • SS
    Shaun
    Dec 17, 2025
    1.0
    The manager April be outside smoking she dont manage the store and when she in the store she worried about every thing that has nothing to do with McDonald's Oscar the General manager I cant believe he allows this ...
  • TL
    Tony Lopez
    Dec 7, 2025
    5.0
    Today my wife and I stopped by to get some iced coffee’s to go. They were able to provide me with 1 because they had run out. The manager Fatima came out with my order and informed me. I thought it was great on the customer service side that she came out. I was able to get something different for my second drink and that resolved the issue with the order. Big shout out to Fatima because she was very friendly and addressed the concern about the order immediately. It’s okay that I did not get exactly what I ordered, the approach and the way everything was handled by the manager is why I am posting this review. Many times the people that do great work never get recognized, I thank Fatima for her attention to detail and kind service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Goose Creek, SC?

McDonald's is open daily from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.

Does this McDonald's location have a drive-thru?

Yes, this McDonald's location offers a drive-thru service with hours from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.