Many customers praised the food for its deliciousness and home-cooked taste, particularly highlighting items like fried chicken, macaroni and cheese, and collard greens.
Service Experience
Customer service received mixed reviews; while many praised the friendliness and attentiveness of the staff, others reported long wait times and issues with order accuracy.
Portion Sizes
Customers frequently noted the generous portion sizes, often describing meals as heavy and filling, providing good value for the price.
Inconsistency
Several reviews indicated inconsistency in food quality and service, with some customers experiencing excellent meals while others reported overcooked or poorly prepared dishes.
Atmosphere
The restaurant's atmosphere was described as casual and welcoming, though some customers noted a lack of ambience and cleanliness issues.
FW
Felicia Woodard
Nov 16, 2025
4.0
This was my 1st time trying any soul food outside of my home. I’d give it a solid 8. Everything was seasoned well. The chicken just needed to be fired harder and the greens were overcooked. It gave a slimy texture but the flavor was on point. Loved they had options that didn’t contain pork. They were out of cornbread for the day but how at 12:30-1:00? Will revisit though.
CW
C W
Nov 14, 2025
4.0
I ordered on Ubereats. I had 3 wings, yams, mac&cheese, and rice and gravy. I also ordered Gail’s sauce and cornbread. They called to tell me that didn’t have cornbread (👎) and replaced it for collard greens. I however received the Gail’s sauce. I didn’t enjoy the yams (lots of cinnamon flavor) everything else was really flavorful. I prefer my wings fried hard so I cooked them in my air fryer once they arrived. I’d visit in person! Thanks for a decent meal!
CM
C M
Nov 12, 2025
4.0
Southern Cooking Done RIGHT at Gail’s Soul Food — Goose Creek, SC
New guy in town looking for some real, signature Southern cooking. I needed a break from all that Texas BBQ and wanted some true soul food — the kind that feels like it came straight from someone’s grandmother’s kitchen. I started with Gail’s Soul Food, and let me tell you… I have zero regrets. Every bite was worth it.
I showed up around 4:45 PM, just 15 minutes before closing. As soon as I walked in, the lady at the counter hit me with:
“We ain’t frying nothing 10 minutes before we close.”
No problem at all, ma’am — that line alone told me I was in the right place. I simply asked, “Alright then… what can I order?”
I went with the smothered pork chops with rice and gravy, collard greens, green beans, and cabbage. BAM!
Everything — and I mean everything — was excellent.
The pork chops were tender, well-seasoned, with a nice touch of garlic and smothered perfectly in gravy. The collards were real collards, not canned (unlike too many places in Texas), and seasoned just right. The cabbage was flavorful, and the green beans were on point too. I also order a turkey wing smothered in gravy and it was also very tasty.
The restaurant itself was clean, well-decorated, and welcoming.
Even though they were about to close, the staff remained friendly, patient, and committed to giving me great service. That says a lot about their pride and professionalism.
I truly enjoyed the food, the atmosphere, and the customer service. I’ll definitely be back to try a few more menu items before I head back to Texas.
If you’re anywhere near Goose Creek and want real Southern comfort food done right, Gail’s Soul Food is a must-visit.
RY
Rachelle Young
Nov 9, 2025
5.0
I really dont leave reviews, but Gails Soulfood honestly deseres one. I went for my first time last night and it was amazing! The food isnt just good, its comfort! The fried chicken was golden and seasoned just right and the meatload was so full of flavor! The yams was sweet and the mac was creamy and rich!
What really makes it special though is the warmth - everyone makes you feel so welcomed and they are so nice and attentive! And the price is so reasonable. I will be back today!!!
CC
Cheryl Coleman
Oct 26, 2025
1.0
We were in town visiting friends and decided to try this place. They had a large group come in and were working on getting their orders out. It’s understandable that would slow down the kitchen, but it would’ve been nice to be told an estimated wait time. We asked and were told they didn’t know how long it would be. Over an hour later, we still hadn’t gotten our food. Orders that were placed after us were walking out with their food. My fiancé went and checked at least 3 times and just kept getting told they were sorry it was taking so long. I ended up going in to check one last time and then just asking for a refund. It’s too bad we couldn’t actually have our food. Hopefully they find a way to avoid this type of experience moving forward.
What are the regular business hours of Gail's Soul Food?
Gail's Soul Food is open Tuesday to Saturday from 6:00 AM to 9:00 PM, Wednesday from 11:00 AM to 9:00 PM, Sunday from 11:00 AM to 7:00 PM, and closed on Mondays.
Is Gail's Soul Food open for takeout and delivery?
Yes, Gail's Soul Food offers both in-store pickup and delivery services during most operating hours, except on Mondays when it is closed.
What are the delivery hours for Gail's Soul Food?
Delivery is available Tuesday from 12:00 PM to 4:45 PM, Wednesday to Saturday from 6:00 AM to 8:45 PM, and Sunday from 11:00 AM to 6:45 PM. It is closed on Mondays.
Where is Gail's Soul Food located?
Gail's Soul Food is located at 102 Berkeley Square Ln Unit G, Goose Creek, SC 29445, USA.
How can I view the menu or place an order online for Gail's Soul Food?
You can view the menu and place orders online at https://gailssoulfood.com/menu.
What types of cuisine does Gail's Soul Food offer?
What is the phone number to contact Gail's Soul Food?
You can contact Gail's Soul Food by calling +1 843-974-3534.
Are there any nearby hair salons where I can visit before or after dining at Gail's Soul Food?
Yes, nearby hair salons include Unforgettable's Styling Salon, Mane Strandz Hair Studio, Geechee Grooming Barbershop, and Ebony's Hair Salon, all within close proximity to Gail's Soul Food.
Where can I access postal and shipping services near Gail's Soul Food?
Nearby postal and shipping centers include Postal Pal, Postal Pal of Goose Creek SC, and the UPS Authorized Shipping Outlet, which can be convenient if you need these services when visiting Gail's Soul Food.
What local dining or entertainment options are near Gail's Soul Food?
Sapphire's is a nearby American restaurant and sports bar, and Dairy Queen and Hardee's offer fast food options not far from Gail's Soul Food.