Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,273 reviews
5 stars
894
4 stars
464
3 stars
348
2 stars
171
1 star
396
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff are mixed; while some report friendly and efficient service, others highlight rude behavior, particularly from management.
Order Accuracy
There are frequent complaints about incorrect orders and issues with mobile orders, though some customers report that their orders are consistently correct.
Cleanliness
Several reviews commend the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.
Speed of Service
Many customers appreciate the quick service, especially in the drive-thru, although some report long wait times during busy periods.
Food Quality
While some customers enjoy fresh and hot food, others have experienced issues with food quality, including incorrect or poorly prepared items.
- NBNicole B4 days ago3.0My review is based on 1 employee - the tall black man who appears to be a manager. The rest of the staff is usually professional, courteous, and friendly. During a visit, I complained about my soda not being filled to the top line of the cup. The employee working the window was willing to provide me with the difference. The tall man walked over while I was talking to the other employee and asked me to pull forward. The other employee informed him that she had already filled a cup with soda. The tall man stopped her from handing the drink to me and asked me to pull forward. Why do I need to pull forward for a soda? To me, it seemed that he wanted to be “alone” with my drink. When I didn’t pull forward, he opened the lid of my cup and then turned his whole body around so that it was blocking the window and obstructing my view of him pouring the smaller cup into my larger cup. I have no idea what he was doing to my drink while his back was turned to me. Both the asking me to pull forward for a soda and the placement of his body in front of the window while opening my soda did not make feel good about my purchase. While I greatly appreciated the other employee’s help, I did not appreciate the way the tall man acted. For all I know he was upset I asked for more soda and was twirling his fingers in my drink. At the same time, he may not have done anything to my drink but working in hospitality, he should have known better than to have my drink out of sight while adding another item to it.
- MGMichelle GriffinNov 9, 20255.0😋😋 nice people food very good
- DTDarryl TaylorNov 2, 20251.0Went in to buy hash browns for thr monopoly got cheated with this Mcdonald they don't have any but the app allows purchase of the game the company has on going Asked for onion they gave me yesterday's onions burned
- VPVictoria PinkneyOct 15, 20255.0My experience be good with the staff there good customer service nice and polite and always smiles on their faces
- JEJean EdingtonOct 13, 20251.0The manager was rude and could not help me at all. She didn’t even offer to help me. She just said sorry I’m sorry. Try to find a better manager. That actually knows stuff
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3490 Highway 21, Fort Mill?
McDonald's at 3490 Highway 21 in Fort Mill is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday. You can order online at https://mcdonalds.order.online/business/-5579.
What pickup and delivery services does McDonald's at Highway 21 offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What services and amenities does this McDonald's location offer?
Available services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is McDonald's address and contact number at this location?
The address is 3490 Highway 21, Fort Mill, SC 29715, and the phone number is +1 803-547-8844.
What nearby hotels are close to McDonald's at 3490 Highway 21?
Nearby hotels include Avid Hotel Fort Mill - Carowinds Blvd by IHG and Avid Hotels Fort Mill - Carowinds, which are convenient options if you're visiting the area and want to enjoy a meal at McDonald's.
What local attractions are near this McDonald's that customers might visit?
Nearby attractions include Kelly's School of Dance & Aerial and Play House Play Café, great for families to enjoy before or after dining at McDonald's.
Are there convenient stores or gas stations near McDonald's for additional errands?
Yes, Circle K convenience store and Gulf gas station are located nearby, allowing customers to combine fueling or shopping errands with their visit to McDonald's.