McDonald's

3.2
1551 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2883 S Carolina 160, Fort Mill, SC
29708, United States

Hours

Reviews

3.2
1,551 reviews
5 stars
481
4 stars
283
3 stars
223
2 stars
151
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold or poorly prepared food, including cold fries and burgers, with some customers expressing disappointment in the freshness.

Customer Experience

While some customers had positive experiences with friendly staff and good service, many others highlighted a lack of professionalism and poor management.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Inconsistent Performance

The location has received mixed feedback, with some customers noting improvements over time, while others continue to experience significant issues.
  • SW
    Sadeka Wood
    1 day ago
    1.0
    This McDonald's management and employees suck. I pulled into a spot that was marked with a number 1 to run in the store real quick. A stupid employee tells me I can't park there....keep in mind the whole parking lot and the other numbered spaces are completely empty... no cars anywhere than she tells me if I'm picking up an order she will not give it to me based on the managers rules. First of all your going to hold back an order if someone parks in a parking space and how would you know if your not at the door to look at each delivery driver and where they choose to park. I see management here are bullies.
  • JW
    Jason Wright
    Nov 7, 2025
    1.0
    Waited 22 minutes in line. Nothing like spending $15 for cold food.
  • HB
    Hezekiah Brewer
    Oct 28, 2025
    1.0
    This is just so unacceptable. There was a hair on my drink, also on the inside rim of the cup of coffee. The sandwich was too cold. I live right next to this Mc Donald’s so the sandwich shouldn’t have been as cold as it was. The first time I had this Mc Donald’s the fries tasted like straight soap and they were soggy. The nuggets were ALSO cold. Never eating at this location again.
  • JD
    Jerry Dover
    Oct 24, 2025
    1.0
    I would leave no stars if possible but u have to click a star I guess to leave a review. I don't understand how they say their open when you can only order through the app. Then when ordering thru the app it says you can't you have to pick up at different location. Not only that who ever is working the drive through is very rude and said door dash is able to pick up orders. So basically to eat at this McDonald's you have to pay extra to have it door dashed to you. The mobile app doesn't allow you to order from here. They mines well close. Hire new employees who have good customer service experience. I will never come to this McDonald's again.
  • KW
    Kyle Whittaker
    Oct 12, 2025
    1.0
    I go to this McDonald’s only because it’s near my girlfriend‘s place while we’re getting food. I ordered a large fry on the app went through the drive-through and they told me fries were being made And to pull up to number the number one slot to wait for my food through the drive-through. 20 minutes go by in 20 cars past through and no one brings me my food. I go in and asked for my food and I met with disrespect when a lady tells me we can’t just hand out food people. We don’t know as I’m showing her the order that was just placed and another worker telling me that they don’t have fries as I visibly watch him take a meal to a customer with fries on the plate only to be greeted with the manager that tells me in a disrespectful voice I’ll bring you your fries, sir, and then just look stunned at me as I’m dumbfounded with their complete lack of respect Never go here or McDonald’s experience

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including for delivery and drive-thru services.

Does this McDonald's offer delivery services?

Yes, it offers delivery including same-day and no-contact delivery services. You can order online via their delivery URL or the McDonald's app.