Business Details
About
Fast Food RestaurantBreakfast Restaurant
This Wendy's location is temporarily closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,062 reviews
5 stars
364
4 stars
211
3 stars
211
2 stars
105
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of friendly staff but also rude and unprofessional behavior from some employees.
Order Accuracy
Multiple customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Food quality varies, with some customers enjoying hot and fresh meals while others received cold or improperly prepared food.
Cleanliness
The dining area and restrooms are often reported as unsanitary, with complaints about dirty tables and poor maintenance.
Speed of Service
Service speed is hit or miss, with some customers praising fast drive-thru times while others report long waits.
- MCMonika ConnerSep 25, 20251.0This location appears closed. 9.25.25
- LTLori Taylor TynchSep 7, 20255.0Food was hot and the new frostys are delicious. They employees were friendly and worked fast. No one was on their phones like at the competitors. The order was right and I didn't have to ask for condiments or napkins like I have to do at the competitors. They need to take lessons from the Wendy's crew! Great job Wendy's! Burgers, potatos and fries were hot!
- AGAngela GilfordSep 7, 20251.0I order a maple bacon chicken croissant and got a sausage biscuit.
- JLJordan LeonardAug 19, 20255.0Darrell was so nice to my daughter and I. The food was fast and good and the staff was so nice and friendly.
- PWPatrick WellsAug 18, 20252.0Food was cold wrong oder second time this happened to me at this store and I love Wendy's. Greasy soggy not hot fries every time I go there
Frequently Asked Questions About Wendy's - Closed Temporarily
Is Irby St. Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 340-9221.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Is the Wendy's location at 624 South Irby Street currently open?
This Wendy's location is temporarily closed. Please check back soon for updates.
What are the drive-through hours for this Wendy's when it reopens?
The drive-through is typically open daily from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery in the Florence, SC area?
Yes, delivery may be available near you via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in, takeout, drive-through, or curbside pickup?
This location serves dine-in, takeout, delivery, and drive-through. Curbside pickup is not available.
How can I provide feedback or contact this Wendy's location?
You can reach the Customer Care team via the Wendy's Contact page online or call/text 888-624-8140. For this location directly, call (843) 340-9221.
Where can I view the menu and pricing for Wendy's?
Menus and pricing can be viewed online at menu.wendys.com or through the Wendy's mobile app once you select your location.
What nearby places can I visit around the Wendy's location on South Irby Street?
Nearby places include The Sound Station (music venue), Legends Comics (comic bookstore), and the Greyhound Bus Station, which may help with travel plans.
Are there other dining options close to this Wendy's?
Yes, nearby dining options include Bazens Florence (American restaurant) and Orangeland Seafood & Fish Market (seafood restaurant).
How can the nearby Greyhound Bus Station assist customers visiting Wendy's?
The Greyhound Bus Station provides convenient travel options to and from Florence, making it easier for visitors to reach Wendy's.