Pizza Hut

3.2
814 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 7385 Garners Ferry Rd in Columbia, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
7385 Garners Ferry Rd, Columbia, SC
29209, United States

Hours

Reviews

3.2
814 reviews
5 stars
300
4 stars
108
3 stars
94
2 stars
59
1 star
253

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or items missing from their orders.

Customer Service

Many reviews highlighted poor customer service, with staff being rude or unhelpful in resolving issues.

Food Quality

Several customers complained about the quality of food, including undercooked pizzas and insufficient toppings.

Timeliness

Customers frequently mentioned long wait times for orders, both for pickup and delivery.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • SH
    Sam Hunte
    Nov 6, 2025
    3.0
    Sometimes have to wait for service due to personnel shortages. New tiny wings are ok. Good value.
  • RR
    Rashad
    Oct 24, 2025
    2.0
    Wrong order 3 times in a row. How do you get the topping wrong on a 1 topping pizza.
  • MP
    Mario Parker
    Oct 18, 2025
    1.0
    I ordered from the Pizza Hut on Garners Ferry Rd using the Pizza Hut app, and this was one of the worst customer service experiences I’ve had. The app told me my order would be ready in about 15 minutes. I waited 20 minutes before driving to the store, which took another 20 minutes — only to arrive and be told it would be another 20 minutes before my pizza was ready. That means the app timer was completely off and not in sync with the store. What made it worse was how little the staff seemed to care. No apology, no explanation, just “it’s not ready yet.” If the store is behind, that needs to be reflected in the app so customers aren’t wasting time and gas driving across town. Tip for anyone ordering here: always choose “Pay in Store.” If you pay through the app and the store runs late, you may be stuck waiting with no way to get your money back until the food is ready — which could take half an hour or more. Between the inaccurate timer and lack of customer service, this location really needs to tighten up communication with the app and show more respect for their customers’ time.
  • SC
    Stephanie Clemons
    Oct 10, 2025
    5.0
    Always a great place and friendly service!
  • GD
    Grace Davis
    Oct 6, 2025
    1.0
    I went into the pizza hut off of garners ferry road, for 12 minutes not one worker said that they’ll be with me in a minute or even acknowledge my presence. another customer came in after me and you could hear one of the workers groan and make a negative comment about it, i can’t remember exactly what was said but it is extremely unprofessional and disrespectful. i do not recommend this pizza hut, after this incident i went over to pizza palace and they were incredibly nice and so helpful, even gave me plates and napkins because my family and i are staying at a hotel

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 7385 Garners Ferry Rd, Columbia, SC?

Pizza Hut is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it is open from 10:00 AM to midnight.

Does this Pizza Hut location offer delivery and takeout services?

Yes, this Pizza Hut location offers delivery, in-store pickup, curbside pickup, and no-contact delivery options.