Many customers praised the pizza for its delicious taste and authentic New York style, while some expressed disappointment over inconsistency in toppings and sauce.
Service
The staff received numerous compliments for being friendly, welcoming, and attentive, with specific mentions of exceptional service from individual employees.
Pricing
Several reviews noted that prices were higher than expected, with some customers feeling the value did not match the quality of food received.
Cleanliness
Customers appreciated the cleanliness of the restaurant and restrooms, contributing to a positive dining experience.
Payment Issues
A recurring complaint was the cash-only policy, which frustrated some customers in the current digital payment landscape.
PW
Paul Weiser
5 days ago
5.0
I had pepperoni calmness for lunch. Really good, not much waiting for counter order and dine in. Friendly people.
RW
Richard Webb
Jan 3, 2026
5.0
Most authentic NYC style pizza available in the Charlotte area. They sell 2 slices and a drink for a few dollars until 3 pm each day.
BJ
Brian Jackson
Jan 2, 2026
1.0
When you use cheap cheese, no flavor in your sauce, make the shape oblong, and cut a pizza like a three year old, its a wonder you have any left. I will go back to Luigi's in Steel Creek for great italian pizza!
PJ
PATRICIA JONES
Dec 8, 2025
3.0
We ordered a NY pizza with pepperoni and mushrooms, and a white pizza with mushrooms and onions. The price of the pizzas didn't match the taste; 2 large pizzas and garlic knots = $70. The white pizza was not impressive; my husband said the meat pizza was ok.
LL
Laurie
Nov 11, 2025
5.0
I was very pleased with the service, food, and quaint environment. I had the calzone and pizza, our family will definitely be back for more!