McDonald's

3.0
1815 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3716 Boiling Springs Road, Boiling Springs, SC
29316, United States

Hours

Reviews

3.0
1,815 reviews
5 stars
470
4 stars
313
3 stars
303
2 stars
171
1 star
558

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.

Food Quality

Several reviews mentioned cold or poorly prepared food, including raw items and unsatisfactory freshness.

Cleanliness

Multiple customers noted unsanitary conditions, including dirty floors and bathrooms, contributing to an overall negative experience.
  • BR
    BARBARA Rumfelt
    1 day ago
    1.0
    Sat in the drive thru for 15 minutes to place order. Then waited 10 minutes to pay. Very rude workers then TRIED to eat my mc chicken it tasted absolutely terrible had to throw it away.
  • DH
    David Hiatt
    Nov 10, 2025
    1.0
    Absolutely the worst management at this location. I will not step foot back into this location. 2 times I have went in and both times I was told you must use the kiosk. I absolutely refuse to use those. I will spend my money at Bojangles where they will take my order.
  • TL
    Tom Leso
    Nov 9, 2025
    3.0
    They close like 15-20 min early don’t go off hours posted
  • BW
    Bill Watts
    Nov 8, 2025
    2.0
    not sure which Mcdonalds this is but if it was along I-95 between Jacksonville and Savannah it was one of the worse ever. McDonalds as a whole is going down in quality of food and customer service. I do not like using a kiosk to purchase food as it takes to long and if you need something special, paying cash, doing a discount it just doesnt work. Not to mention you can barely see meat on any of the burgers anymore. It is better to order the Quarter Pounder and add big mac sauce and lettuce as there is very little meat even left on the regular big mac. Oh and they even charge extra for this. Also they get you with the drinks. You would think a drink all ready comes with the meal, but change from coffee to a large soda and your price goes up a few dollars. Very unhappy with ALL MCDONALDS.
  • TT
    Timothy
    Nov 2, 2025
    1.0
    Rude people talking about customers in front of the customers and saying they will fight the customers

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3716 Boiling Springs Road?

McDonald's at 3716 Boiling Springs Road is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's location?

Yes, this McDonald's location offers a 24/7 drive-thru service.