Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.
Food Quality
Several reviews mentioned cold or poorly prepared food, including raw items and unsatisfactory freshness.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty floors and bathrooms, contributing to an overall negative experience.
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BARBARA Rumfelt
1 day ago
1.0
Sat in the drive thru for 15 minutes to place order. Then waited 10 minutes to pay. Very rude workers then TRIED to eat my mc chicken it tasted absolutely terrible had to throw it away.
DH
David Hiatt
Nov 10, 2025
1.0
Absolutely the worst management at this location. I will not step foot back into this location. 2 times I have went in and both times I was told you must use the kiosk. I absolutely refuse to use those. I will spend my money at Bojangles where they will take my order.
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Tom Leso
Nov 9, 2025
3.0
They close like 15-20 min early don’t go off hours posted
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Bill Watts
Nov 8, 2025
2.0
not sure which Mcdonalds this is but if it was along I-95 between Jacksonville and Savannah it was one of the worse ever. McDonalds as a whole is going down in quality of food and customer service. I do not like using a kiosk to purchase food as it takes to long and if you need something special, paying cash, doing a discount it just doesnt work. Not to mention you can barely see meat on any of the burgers anymore. It is better to order the Quarter Pounder and add big mac sauce and lettuce as there is very little meat even left on the regular big mac. Oh and they even charge extra for this. Also they get you with the drinks. You would think a drink all ready comes with the meal, but change from coffee to a large soda and your price goes up a few dollars. Very unhappy with ALL MCDONALDS.
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Timothy
Nov 2, 2025
1.0
Rude people talking about customers in front of the customers and saying they will fight the customers
How can I order McDonald's online or through a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple App Store and Google Play Store.
What payment options does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, the services include WiFi, mobile ordering, McDelivery, gift cards, and mobile offers.
What is the address and contact phone number of this McDonald's?
The address is 3716 Boiling Springs Road, Boiling Springs, SC 29316. The main phone number is +1 864-599-1427.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Another McDonald's location and Subway, as well as Whataburger and Dickey's Barbecue Pit for different dining choices.
Where can I exercise near McDonald's at Boiling Springs?
Workout Anytime Boiling Springs is a nearby gym where you can exercise before or after your meal.
What community services or non-profits are located near this McDonald's?
Close by are the South Carolina Search and Rescue Dog Association and the South Carolina Theatre Association, which you might want to visit or support.