McDonald's

Reviews

• MC

  Madison Crunkleton

  Nov 17, 2025
  1.0
  I'd urge everyone to avoid this location. I've given it multiple chances and each time, I've regretted it. Not a single employee on drive through has enough common decency to work with the public. My last experience when I asked for an additional sauce (since they usually never put them in the bag) she told me "That's 25¢." They've tried to charge additionally for straws as well, knowing half the time you can't even get one in the bag. I've tried really hard to be lenient with this location but it's really disappointing when everyday for them is a bad day. At this rate just close this location, it would be doing beech island a favor. You KNOW it's bad when the manager has her personal number posted on the outside for comments.
• TB

  Taylor B

  Nov 16, 2025
  1.0
  I actually have never been to a McDonald's this bad anywhere in my entire life, anywhere in the entire country. This McDonald's is so bad corporate had to come in and retrain all the employees and the manager had to hang an apology on all the windows for "failing customers", and somehow the employees now are just as bad if not worse.
• TL

  Tony London

  Nov 13, 2025
  1.0
  ⚠️ Update on the prejudice discriminatory visit⚠️ Currently Still No response after responding to the link McDonalds sent. On November 18th I’ve called Ana in McDonalds Corporate Office. I will update after. *I spoke with Anna. She mentioned she will get this to the owners. I will provide an update in 24 Hours. On November 13th, 2025, I walked into this restaurant simply hoping to grab something decent to eat. Two kiosks were broken, so l stood in line behind a white female UPS driver and a gentleman. Nothing unusual. When it was finally my turn, the tone shifted immediately. No greeting. No acknowledgment. Nothing. Everyone before me was treated like an actual customer, yet somehow I didn't qualify for even basic courtesy. I’m still ok. l asked a simple question about the menu, and the Caucasian cashier didn't bother to answer she just pointed up like I was an inconvenience for even speaking. I still kept calm. When I ordered my meal and asked for it fresh and adjusted a few toppings just mayo, cheese, and pickles. I was abruptly told afterwards it would be an extra charge. Fine. I declined. Then the same thing happened with my nuggets. I asked for ranch and sweet & sour so I could mix them, and she cut me off again just to tell me that would cost extra. So, while I was still trying to sort out the sauce situation, oh yea I even apologized to her so she wouldn't feel I was giving her a hard time. Instead of professionalism, she launched into a rant about their front and back-of-house procedures and information nobody asked for. She acted as if my order was some kind of disruption to her day. An African American manager stepped in to adjust the prices, but even before I could pay, the cashier found something else to talk about. She noticed my unbranded cup. She made sure to tell me l wouldn't be allowed free water and would have to pay for a cup. Fine again. I declined. Here's where the disgust truly set in….The UPS worker “the white woman” ahead of me and the gentleman ahead of me both returned to the counter once their orders were ready. I watched this same cashier hand them, extra toppings extra sauces, and even gave the man a free tall cup so he could fill it with whatever drink he wanted. Everything I was told I had to pay for …they received “$FREE99”, without hesitation, without attitude, without a single word about charges. She did it openly, right in front of me, as if the double standard was normal. As if I wasn't supposed to notice. When I brought it to the manager, it felt like the concern evaporated in the air. No seriousness. No urgency. No accountability. And to make the atmosphere even more disturbing, another employee in earshot started shouting out racially insensitive comments "African American giga boo." I still don't even know what that's supposed to mean, but the hostility behind it was obvious. What I encountered in that store was blatant profiling, prejudice, and a complete lack of respect. Not just poor service discriminatory service. The kind of treatment that lets you know exactly how they see you the moment you step to the counter. Before someone from corporate sends me the usual canned response telling me to follow some link and file this somewhere else, try reaching out directly. What happened here was unacceptable. #Disappointed
• KK

  Keenan Kinsey

  Oct 31, 2025
  1.0
  Dont expect the lobby to be open past 830 couldn't even order food I guess next time I'll drive my semi through the drive thru and order
• RG

  Robert Gardner

  Oct 11, 2025
  1.0
  This McDonald’s makes the dmv look fast. Ordered a 10 pice and waited over 40 mins for it. Why? I’m not sure I was hoping they would eventually ge my order but nope. They act like I’m the stupid one holding the receipt saying I paid but never got the order. All I can say wow great work. My expectations for fast food have been lowered even further.

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