McDonald's

3.1
701 reviews
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Business Details

135 Granite St, Westerly, RI
02891, United States
(401) 596-9086
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
135 Granite St, Westerly, RI
02891, United States

Hours

Reviews

3.1
701 reviews
5 stars
198
4 stars
115
3 stars
134
2 stars
81
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff, with many expressing frustration over repeated mistakes.

Food Quality

There were numerous complaints about cold, old, or improperly prepared food, with several customers stating their meals were unsatisfactory or even inedible.

Staff Performance

While some employees received praise for their friendliness and helpfulness, many reviews highlighted a lack of professionalism and poor work ethic among staff.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and dirty dining areas.

Management

The new manager, Eric, received positive feedback for improving service, but overall management was criticized for not addressing ongoing issues.
  • CS
    Christine Streeter
    Nov 1, 2025
    1.0
    Horrible experience Went there with my grandaugher to order a happy meal and a coffee and took an hour to get my food. They just kept filling door dash bags. Rude staff and not well managed will never return!!!!
  • DD
    Domingo
    Oct 24, 2025
    5.0
    The best McDonald around great stuff hot food quick service
  • EK
    ethan kendrick
    Oct 12, 2025
    3.0
    Food is not consistent sometimes ok sometimes your using a napkin to wipe the mayo off. The next location in ct is way better worth the travel
  • WP
    Walter Peters
    Oct 11, 2025
    2.0
    These big fast food companies are just taking our money and giving us less and less. This particular McDonalds location is no exception. Missing items,Soda low syrup, cold fries...the usual problems with fast food but its everytime I go here. I won't be giving them money anymore. Ordered 6 sausage, egg, and cheese sandwiches and 4 hash browns for the family and I ended up with 3 of them had the crappy folded egg without telling or asking us if we wanted it And on top of that the hash browns were all oily and under cooked to the point they were soggy. It was disgusting. This particular location is always a dissapointment.
  • JM
    Jeff Madigan
    Oct 9, 2025
    1.0
    My medium fries and 4 piece chicken tenders didn't have any of the monopoly go stickers on them
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it remains open until midnight.