McDonald's

3.1
707 reviews
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Business Details

135 Granite St, Westerly, RI
02891, United States
(401) 596-9086
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
135 Granite St, Westerly, RI
02891, United States

Hours

Reviews

3.1
707 reviews
5 stars
199
4 stars
117
3 stars
135
2 stars
81
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a consistent problem with service quality.

Food Quality

Many reviews highlighted issues with cold or old food, incorrect orders, and overall inconsistency in food preparation.

Management

Feedback on management was mixed, with some praising new managers for improvements, while others criticized the overall management and staff behavior.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Customer Experience

While some customers had positive experiences with specific staff members, the overall sentiment leaned towards dissatisfaction with the service and food quality.
  • RT
    Ricardo Gerena (TopRamenRick)
    Dec 24, 2025
    3.0
    I didn't want to write this but here we are. Just recently my girlfriend and went through the drive-thru for lunch. Everything was normal like any other day. My girlfriend orders 2 ranch snack wraps and myself a 3 piece mcstrips large meal. My girlfriend order was correct but not mine. On thebox said 4 piece mcstrips but inside was old Mcnuggets. I understand that mistakes happen and that's okay. Am just disappointed is all. Happy Holidays..
  • BC
    Ben Cardoso
    Dec 3, 2025
    1.0
    The service was so horribly rude that I left without even purchasing my food. Absolutely crazy that the manager's rudeness over the issue superseded the associate who took my order and tried dealing with me nicely
  • CS
    Christine Streeter
    Nov 1, 2025
    1.0
    Horrible experience Went there with my grandaugher to order a happy meal and a coffee and took an hour to get my food. They just kept filling door dash bags. Rude staff and not well managed will never return!!!!
  • DD
    Domingo
    Oct 24, 2025
    5.0
    The best McDonald around great stuff hot food quick service
  • WP
    Walter Peters
    Oct 11, 2025
    2.0
    These big fast food companies are just taking our money and giving us less and less. This particular McDonalds location is no exception. Missing items,Soda low syrup, cold fries...the usual problems with fast food but its everytime I go here. I won't be giving them money anymore. Ordered 6 sausage, egg, and cheese sandwiches and 4 hash browns for the family and I ended up with 3 of them had the crappy folded egg without telling or asking us if we wanted it And on top of that the hash browns were all oily and under cooked to the point they were soggy. It was disgusting. This particular location is always a dissapointment.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:30 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it remains open until midnight.