Dunkin'

3.6
313 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westerly, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
224 Post Rd, Westerly, RI
02891, United States

Hours

Reviews

3.6
313 reviews
5 stars
135
4 stars
58
3 stars
46
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and items missing from their purchases.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, raising concerns about hygiene.

Food Quality

Customers frequently complained about the quality of food, including cold items, burnt products, and overall dissatisfaction with taste.

Staffing Issues

Several reviews indicated that the location is often understaffed, leading to slow service and long wait times.
  • SH
    Sophia Hoerning
    Oct 9, 2025
    1.0
    I was waiting nobody served me they all standing on drive true and I see girl play on phone and ignore me so if I can give u 0 star I will horrible place and flies everywhere disgusting
  • LH
    Laura Hawkins
    Aug 21, 2025
    1.0
    Showed up today at 7:20 p.m.and tried to go inside. The sign on the door says the storefront is open until 8 and the drive-through is open until 8. I go back to my car and go to the drive-through and order an egg and cheese and they said they are no longer serving food because they're closing soon. I asked them and said aren't you closing in 40 minutes and he said yes and we are cleaning the machine so we are only serving drinks. I'm curious if their manager is aware that they are no longer serving food 40 minutes before they close. I can understand five minutes before they close, but not 40. Very bad business. I think that the manager should be aware that the kids who are working at the store are locking the front door at 7:20 and are no longer making food at 7:20 when going through the drive through.
  • DF
    David F
    Jul 31, 2025
    1.0
    95° out, working hard. Gave me half piece of bacon on sandwich not cooked. Cold egg and 4 burnt ash brown. Thanks
  • AS
    Aubrey S.
    Jul 5, 2025
    1.0
    Terrible experience! We were coming from a beautiful stay at the beach where everyone was in a pleasant mood after a gorgeous holiday weekend. We waited in line for twenty minutes as many others had the same idea. The parking lot was backed up waiting for coffee. When we finally got to the speaker, no one greeted us, so we said, "hello?" to make sure someone was there and we were in the right place after such a ridiculously long wait. The male attendant (Saturday morning, 7/5, around 11 a.m.), instead of asking us to please wait one moment, which we would have done patiently (we'd already waited twenty minutes!), huffed "we'll be with you when we get a chance." We were so taken aback by his rude tone that we questioned if we'd heard him right, to which he rudely said, "that's what I said." I'm sorry this place appears to be understaffed for a Saturday and that those working here may be overworked. But this sort of unprofessional response and misplaced anger towards a customer who just waited twenty minutes to even get to the window is inappropriate. There's a Dunkin on practically ever corner in the state, and I've never been treated that way before getting coffee or food. If he's that mad to be working this morning, I fear what could happen to our food. I will never stop here again and hope this review encourages others to think twice.
  • SK
    Scott Kokosa
    Aug 7, 2020
    3.0
    C'mon now. It's Dunkin. Want a donut? Get em in the morning. Iced blueberry coffee? Yes, please and thank you. 🤗

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Westerly, RI?

Dunkin' in Westerly, RI is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.