Pioneer Pizza House

4.2
228 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pioneer Pizza House
1279 Post Rd, Warwick, RI
02888, United States

Hours

Reviews

4.2
228 reviews
5 stars
162
4 stars
21
3 stars
8
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised the fish and chips and pizza, while others reported significant declines in quality and inconsistency in orders.

Service Experience

Customer service experiences vary widely; some found staff friendly and accommodating, while others reported rude interactions and long wait times.

Menu Consistency

Customers expressed frustration over discrepancies between menu descriptions and actual food received, indicating a need for better communication and updates.

Value for Money

Some customers felt the prices were high relative to the quality of food received, while others appreciated the portion sizes and value.

Management Response

There are concerns about management's responsiveness to customer feedback, with some customers feeling ignored or dismissed after raising issues.
  • MF
    Matthew Ford
    Nov 8, 2025
    1.0
    80 dollars waisted pizza garlic bread wings mac bites.. everything we ordered was under cooked.. never going back again ive bought frozen pizza thay is better then this garbage
  • LW
    Lauren Watts
    Nov 1, 2025
    1.0
    The food here doesn’t match the menu. We’ve ordered a few times, and each time the dishes look totally different, even from the photos on their own website. My husband’s “chicken cutlet sandwich,” which shows a breaded chicken cutlet with provolone cheese on top, came as completely bare chopped chicken pieces with onions (which aren’t listed). My mixed dinner plate, which was amazing last time — chicken and beef over rice with tomatoes, onions, pita, and a side of garlic sauce — came this time all mixed together like a stew, with no pita and the sauce soaked in. We called thinking they gave us the wrong order it looked and smelled so different. If the recipes have changed, that’s fine — but please update the menu so customers actually know what they’re ordering.
  • JE
    Jim Ellis
    Oct 24, 2025
    1.0
    Just got the fish and chips, It's the first time since the new owners have taken over. The quality of the food has gone down hill, the batter was soggy and my fish was very dry so was the frys. Will not be eating here again.
  • AT
    amya torres
    Oct 21, 2025
    5.0
    so good and such good deals in here
  • KS
    Keri Sangster
    Oct 1, 2025
    1.0
    I hate to do this. I was the one that said ignore reviews give these new owners a chance. We’ve given three chances. We are done. I literally feel robed of my money last night. First time a month and a half ago ok the food seemed good we waited over an hour but it was good. 2nd time ordered two pizzas went in the time frame 20 mins guy said sorry we cooked one of your pizzas wrong it will be another 20 mins ok but then we got a hot pizza and a cold pizza that sat waiting for the other to be done. Then last night. Went in the 20 mins. Guy before us had been waiting over an hour for his. We waited an additional 40 mins over the allotted 20. We got home with the most gross inedible soggy nasty pizzas. I feel robed. A chicken tomato basil cheese pizza the tomatoes were 1/2 inch thick all over the whole bottom of pizza with I feel the most thickest amount of rubber gross cheese. The tomatoes drained onto crust and the crust was wet!!!! Disgusting!!! Never again we tried to support the new owners. Back to demos even though it’s further away. Get it together guys!

Frequently Asked Questions About Pioneer Pizza House

What are the main operating hours of Pioneer Pizza House?

Pioneer Pizza House is open Monday to Thursday from 10:30 AM to 8:30 PM, and Friday to Saturday from 10:30 AM to 9:00 PM. It is closed on Sundays.

Does Pioneer Pizza House offer delivery services?

Yes, Pioneer Pizza House offers delivery services along with in-store pickup options.