Mixed reviews on food quality; some customers praised the fish and chips and pizza, while others reported significant declines in quality and inconsistency in orders.
Service Experience
Customer service experiences vary widely; some found staff friendly and accommodating, while others reported rude interactions and long wait times.
Menu Consistency
Customers expressed frustration over discrepancies between menu descriptions and actual food received, indicating a need for better communication and updates.
Value for Money
Some customers felt the prices were high relative to the quality of food received, while others appreciated the portion sizes and value.
Management Response
There are concerns about management's responsiveness to customer feedback, with some customers feeling ignored or dismissed after raising issues.
MF
Matthew Ford
Nov 8, 2025
1.0
80 dollars waisted pizza garlic bread wings mac bites.. everything we ordered was under cooked.. never going back again ive bought frozen pizza thay is better then this garbage
LW
Lauren Watts
Nov 1, 2025
1.0
The food here doesn’t match the menu. We’ve ordered a few times, and each time the dishes look totally different, even from the photos on their own website. My husband’s “chicken cutlet sandwich,” which shows a breaded chicken cutlet with provolone cheese on top, came as completely bare chopped chicken pieces with onions (which aren’t listed).
My mixed dinner plate, which was amazing last time — chicken and beef over rice with tomatoes, onions, pita, and a side of garlic sauce — came this time all mixed together like a stew, with no pita and the sauce soaked in.
We called thinking they gave us the wrong order it looked and smelled so different. If the recipes have changed, that’s fine — but please update the menu so customers actually know what they’re ordering.
JE
Jim Ellis
Oct 24, 2025
1.0
Just got the fish and chips, It's the first time since the new owners have taken over. The quality of the food has gone down hill, the batter was soggy and my fish was very dry so was the frys. Will not be eating here again.
AT
amya torres
Oct 21, 2025
5.0
so good and such good deals in here
KS
Keri Sangster
Oct 1, 2025
1.0
I hate to do this. I was the one that said ignore reviews give these new owners a chance. We’ve given three chances. We are done. I literally feel robed of my money last night. First time a month and a half ago ok the food seemed good we waited over an hour but it was good. 2nd time ordered two pizzas went in the time frame 20 mins guy said sorry we cooked one of your pizzas wrong it will be another 20 mins ok but then we got a hot pizza and a cold pizza that sat waiting for the other to be done. Then last night. Went in the 20 mins. Guy before us had been waiting over an hour for his. We waited an additional 40 mins over the allotted 20. We got home with the most gross inedible soggy nasty pizzas. I feel robed. A chicken tomato basil cheese pizza the tomatoes were 1/2 inch thick all over the whole bottom of pizza with I feel the most thickest amount of rubber gross cheese. The tomatoes drained onto crust and the crust was wet!!!! Disgusting!!! Never again we tried to support the new owners. Back to demos even though it’s further away. Get it together guys!
Frequently Asked Questions About Pioneer Pizza House
What are the main operating hours of Pioneer Pizza House?
Pioneer Pizza House is open Monday to Thursday from 10:30 AM to 8:30 PM, and Friday to Saturday from 10:30 AM to 9:00 PM. It is closed on Sundays.
Does Pioneer Pizza House offer delivery services?
Yes, Pioneer Pizza House offers delivery services along with in-store pickup options.
What are the specific delivery hours for Pioneer Pizza House?
Delivery is available Monday through Thursday from 10:45 AM to 8:29 PM, and Friday to Saturday from 10:45 AM to 8:59 PM. Delivery is not available on Sundays.
Can I order takeout from Pioneer Pizza House and what are the hours?
Yes, takeout is available Monday through Thursday from 10:45 AM to 8:29 PM, and Friday to Saturday from 10:45 AM to 8:59 PM. The restaurant is closed for takeout on Sundays.
Where is Pioneer Pizza House located?
Pioneer Pizza House is located at 1279 Post Rd, Warwick, RI 02888, USA.
What types of cuisine does Pioneer Pizza House offer?
Pioneer Pizza House offers a variety of cuisines including pizza, Italian, American, sandwiches, pasta, falafel, and vegetarian options.
What is the price range at Pioneer Pizza House?
The price range at Pioneer Pizza House is rated as 'TWO', indicating moderate pricing.
Are there any notable nearby places to Pioneer Pizza House that customers might visit?
Yes, nearby places of interest include Ministerios Alfa y Omega (a church), Tomorrow's Treasures (a flowers and gifts shop), and Fitspa fitness studio, providing options for community services, shopping, and fitness near the restaurant.
How can nearby places like The Travel Connection RI help customers visiting Pioneer Pizza House?
The Travel Connection RI offers travel and tour services nearby, so customers can plan trips conveniently before or after dining at Pioneer Pizza House.
Are there other dining options near Pioneer Pizza House?
Yes, other nearby dining options include China Sea, known for Chinese and Asian cuisine, and El Jefe's Tacos, offering Mexican food, providing variety for customers in the area.