Dunkin'

2.6
112 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5515 Providence Place Mall, Providence, RI
02903, United States

Hours

Reviews

2.6
112 reviews
5 stars
34
4 stars
7
3 stars
7
2 stars
3
1 star
61
  • MP
    mariya paskaleva
    1 day ago
    5.0
    Great service very nice workers
  • JH
    john h
    2 days ago
    1.0
    This place is AWFUL. If i could've given zero stars i would have. First the service is so pathetic. Two young ladies working there this night where so rude and seemed very put off with helping me. I ordered two coffees the same way i order at most Dunkin donuts with the app or in person. This coffee after waiting way to long while both employees talked with an older gentleman, who didn't even have a coffee or any product from the store, he stood at the pick up area inquiring if they received any of his generous tip he kept speaking about. The coffee was messy having coffee leaked on the sides of the cups and so light. They appeared as they mostly had cream in them. They tasted so bad. After dealing with such poor service, awful product, after spending which seemed a more pricey coffee purchase for a Dunkin. We left both coffees on the counter and left. I would've asked for a new coffee but at that point i no longer wanted anything from this store. After seeing that this places has 2.5 stars I now understand. PLEASE AVOID THIS DUNKIN AT ALL COST. The owner should really review this store it needs an overhaul. Dunkin donuts should be disgusted that this store has their name on this service.
  • MO
    Mia Ortiz
    Oct 17, 2025
    1.0
    If I could give this dunkin 0 stars I would. They are consistently messing something up. Most of the time that i get dunkin from here i order it 10 minutes ahead of time, just for me to sit there for an additional 10 minutes waiting for my food to be ready. They either mess up your order, don’t give you something, or they never have anything I want. They need better management, and a whole new team. I have had the workers just stare at me as I wait for my food, and not make anything. They have such a mean attitude as well. They’d rather just talk to each other and gossip than actually help the paying customers. They also consistently lie and say that they’re closed just to go home early, there have been times where i just want a cup of water or a donut and they say that they’re closed when they close in 30 min. They have consistently disappointed me and others with their behavior and customer service. Do better. After trying to go there again, to idk maybe see if they can do better it is clear they cannot. They never have anything, it’s a waste of my money when they don’t have cream cheese for my bagel. i’m not about to eat a dry bagel be for real. And i can’t even get my money back, even with the amount of times this has happened. Never coming back would rather go to the starbucks even if they are more expensive, at least they have stuff.
  • DG
    DJyeryMoDz Glitcher
    Oct 11, 2025
    1.0
    Taste horrible
  • NG
    Nicole Gomez
    Oct 10, 2025
    1.0
    The service here is actually so bad I’ve been coming here for the past few weeks thinking things would change but no. Their food is always overcooked and unfortunately burnt! They always close half an hour earlier than they are supposed and everyone there always has an attitude, their hands are every where but the sink and they never have anything in stock this place is absolutely ridiculously disgusting do better !

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at Providence Place Mall?

Dunkin' at Providence Place Mall is open Monday and Tuesday from 8:30 AM to 8:00 PM, Wednesday and Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 8:30 AM to 9:00 PM, and Sunday from 9:30 AM to 6:00 PM.

Does Dunkin' at Providence Place Mall offer delivery service?

No, this Dunkin' location does not offer delivery services.