A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers reported declining service quality, including rude staff and poor handling of delivery orders.
Product Quality
Frequent complaints about expired or low-quality produce and deli items.
Pricing Concerns
Many reviews highlighted high prices compared to competitors, leading customers to seek alternatives.
Store Condition
The store was described as outdated and poorly maintained, with issues like leaking refrigeration and cleanliness.
Staff Performance
While some staff received praise for their helpfulness, others were noted for being rude or unhelpful.
DD
Deanne Donovan
Oct 24, 2025
2.0
Have been a regular delivery customer for two years, twice a month large orders. My husband is a disabled Vet and I am his caregiver, so we depend on the service. The service was good initially however, it has really gone down hill over the last year. Delivering many close to expired items, substituted items wrong, today was the last straw left parisable food outside without notify us at all (normally delieved inside). We were home. Not organized or dependable. Will not order again. I do not recommend.
FS
Frank Silva
Oct 19, 2025
1.0
Do not order groceries from here for delivery for now on they no longer use Peapod. They charge your account for the groceries then they lose the groceries then they want you to wait five days for a refund and pay more money for the groceries that they lost. My father is 80 years old and I had to argue to get a refund and still don’t have the money in my account. Absolutely terrible service. The only lady that is helpful there is Morgan the assistant manager everyone else was absolutely useless. Definitely just ordered delivery from Shaws or Belmont. I also called the store three times to get a district manager’s name and phone number and nobody would provide that for me. They told me to call the one 800 number and the 800 Number told me I had to call the store. Obviously, they don’t want you to talk to the district manager.
DB
Derek Bootle
Oct 18, 2025
4.0
It's a grocery store.
PD
paul degiovanni
Oct 12, 2025
5.0
They always have what I'm looking for
DJ
David Cardarelli Jr
Aug 31, 2025
4.0
It the same as it has always been . Just another stop and ship I suppose
What services does Stop & Shop offer for grocery shopping convenience?
Stop & Shop offers in-store shopping, online ordering with delivery and pickup options for customer convenience.
Where is Stop & Shop located?
It is located at 66 Point Judith Rd, Narragansett, RI 02882, United States.
What are the opening hours for Stop & Shop?
Stop & Shop is open Monday to Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop have a customer loyalty program?
Yes, Stop & Shop has the GO Rewards loyalty program which offers personalized deals and points redeemable for gas or groceries.
Does Stop & Shop participate in community hunger relief efforts?
Yes, Stop & Shop supports programs like the School Food Pantry to help ensure no student goes to school hungry.
Can I get a flu vaccination at Stop & Shop?
Yes, Stop & Shop provides flu vaccination services among other in-store health-related services.
What competitors does Stop & Shop have in this area?
Competitors include Market Basket, Whole Foods, Wal-Mart Grocery, Wegman’s, and Star Market.
Are there any gas stations near Stop & Shop where I can fuel up after shopping?
Yes, the Stop & Shop gas station and Shell gas station nearby provide convenient options to fuel up after your grocery shopping.
What dining options are close to Stop & Shop?
Nearby dining choices include Gansett Wraps (Mediterranean sandwiches), New Dragon (Chinese and sushi), and Point Judith Salts (seafood).
Are there services like banking or medical centers near Stop & Shop for multi-tasking errands?
Yes, banking services from Old Stone Bank, Citizens, and BankNewport, alongside medical centers like Rhode Island Blood Center and Beltone Hearing Aid Center, are located nearby.