McDonald's

3.3
4020 reviews
Service-au-volant stationnement McLivraisonᴹᴰ

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1565, Ch. De La Côte Vertu, SAINT-LAURENT, QC
H4L 2A1, Canada

Hours

Reviews

3.3
4,020 reviews
5 stars
1,258
4 stars
893
3 stars
703
2 stars
295
1 star
871

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, with staff being rude, dismissive, and unprofessional.

Hygiene Issues

Customers reported serious hygiene concerns, including unclean facilities and improper food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times.

Atmosphere

The environment was described as chaotic and unwelcoming, with complaints about noise levels and seating availability.

Food Quality

While some customers enjoyed the food, many reported it being served cold or poorly prepared.
  • MM
    Morad Mansour
    1 day ago
    5.0
    I usually have really bad experience at drive-thru! People are really rude especially the ones taking orders. But there is one hijabi who is working sometimes and her service is really good like she will greet you nicely, and I asked her name which was Izza. Really liked her service
  • AM
    Ano Musa
    Nov 13, 2025
    1.0
    I placed an online order today and ended up waiting over 25 minutes. When I asked Anju at the cashier about the status, she said she would check but nothing happened. After waiting another 10 minutes, I asked again, and she repeated that she would check but then ignored me completely. I finally approached her manager, Lisa/Elise, who immediately grabbed my order. It had been sitting there the entire time. On top of that, I saw Anju being rude to other customers as well. Very disappointing experience, and the customer service was not acceptable!
  • SW
    Sejal Wadhwa
    Nov 13, 2025
    1.0
    I ordered a take out through mobile app…when i entered maybe the staff on the floor said my number but i couldn’t heard it…so i just went to ask if its my order then he yelled at me by saying u didn’t heard the number…so rude….horrible service…this is not customer service ….this is insulting customers
  • MM
    maurice44822
    Nov 8, 2025
    1.0
    How can you forget fries with a trio, not once , but twice on different occasions
  • NR
    Nay Ra
    Nov 7, 2025
    1.0
    Ce matin, je suis allée chez McDonald’s pour acheter un café. J’ai attendu plus de 10 minutes dans la file, et en arrivant à la caisse, la caissière m’a dit que les paiements par carte se font uniquement aux bornes, et qu’elle ne prend que l’argent comptant. Donc, nous n’avons plus le droit de choisir comment payer ? J’ai toujours payé à la caisse, et maintenant, après avoir attendu, on me renvoie vers une machine. À quoi sert la caissière alors, juste pour décorer ? Je suis partie et j’ai acheté mon café ailleurs. Je ne veux pas participer à ce genre de politique qui déshumanise le service et fait perdre du temps aux clients. Si nous acceptons tout sans rien dire, nous faisons partie du problème.

Frequently Asked Questions About McDonald's

What are the opening hours for dining in at McDonald's Côte Vertu?

McDonald's at Côte Vertu is open 24 hours a day, every day of the week for dining in.

When is drive-through service available at this McDonald's?

Drive-through service is available 24/7 at McDonald's Côte Vertu.