Many customers reported issues with incorrect or incomplete orders, particularly in the drive-thru.
Service Speed
Customers frequently mentioned slow service, especially during busy hours, with long wait times reported.
Cleanliness
While some reviews praised the cleanliness of the location, others highlighted dirty tables and unsanitary conditions.
Staff Attitude
Feedback on staff behavior was mixed, with some praising individual employees while others reported rudeness and lack of professionalism.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including cold items and incorrect orders.
MD
Mike Dagostino
Jan 2, 2026
2.0
Order 2 big Mac and 2 quarter pounders with fries bia door dash all in received 3 burgers no fries qith Uber sticker on bag not a door dash stickers
ML
Michelle Lam
Jan 1, 2026
3.0
2.5 stars, cold fries and empty ketchup machine - other than that an average McDonald’s
OF
Omar Farajat
Dec 29, 2025
1.0
We came in at 21h21 and ordered two small coffees, one regular, one decaf. It was 21h42 (20 minutes) when I received the decaf coffee. That's crazy. Something isn't working right at this location.
EM
Eric Morrison
Dec 17, 2025
1.0
Rarely do I ever get my complete/correct order in the drive thru. They're more worried about beating the clock than actual service and quality.
MM
Manon
Dec 13, 2025
1.0
Can't seem to ever get a great coffee at this location. Fast service, but always need to ask for the receipt and i get an attitude, from the employee (an older Asian lady) as she rummages through a pile to find mine .... why not provide us with it like most of the other locations?
What are the opening hours for in-store dining at McDonald's on weekdays?
McDonald's is open for in-store dining from 6:00 AM to midnight on Monday to Wednesday, and until 1:00 AM on Thursday and Friday.
Is McDonald's open 24 hours for delivery services?
Yes, McDonald's offers delivery services 24 hours a day, every day of the week.
Does McDonald's have a drive-through service and what are its hours?
Yes, McDonald's offers drive-through service 24 hours daily from Monday to Sunday.
What payment options are accepted at this McDonald's location?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Can I order breakfast, lunch, and dinner at McDonald's Pierrefonds?
Yes, McDonald's serves breakfast, lunch, and dinner at this location.
What is the address and location details of McDonald's in Pierrefonds?
The McDonald's is located at 3882 Boul. Saint-Charles, Pierrefonds, QC, H9H 3C6, Canada.
Does McDonald's offer in-store pickup and delivery services?
Yes, McDonald's provides both in-store pickup and delivery services.
Are families and children welcome at this McDonald's?
Yes, this McDonald's welcomes families and children, and offers a children's menu.
What are some nearby places to McDonald's that customers might visit before or after their meal?
Nearby places include Starbucks coffee shops for specialty drinks, Les Surface RhinoRoc Surfacing for home improvement needs, and Sushi Taketa for Japanese cuisine.
How can nearby ATMs like The Exchange Network or Banque Laurentienne be useful for customers visiting McDonald's?
Customers can conveniently access cash at nearby ATMs such as The Exchange Network and Banque Laurentienne when visiting McDonald's, facilitating easier payments if needed.