McDonald's

3.4
2157 reviews
Ferme temporairement

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5252 Cote Des Neiges, MONTRÉAL, QC
H3T 1X8, Canada

Hours

Reviews

3.4
2,157 reviews
5 stars
629
4 stars
559
3 stars
408
2 stars
202
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20-30 minutes, which contradicts the fast food concept.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service while others noted unprofessional or rude behavior.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting it was surprisingly clean, while others reported dirty tables and washrooms.

Location Issues

The restaurant's location was mentioned positively for convenience, but also negatively due to the presence of homeless individuals and safety concerns.
  • PP
    P
    Nov 14, 2025
    1.0
    In the past 5 visits, 3 times they had my order wrong. This location is poorly managed. I order a caramel turnover, instead I get a apple turnover. I ask for a cream and milk on the side with my order, I don`t receive it in my bag. I pay for a kid`s happy meal with a toy. But the toy is not included in the box... Really awful. Take the bus or walk down CDN and instead go to the next McDonalds.
  • WZ
    Wei Zhuang
    Nov 11, 2025
    3.0
    After renovations, they never open the new side, why? The side oped, near entrance near toilets, all table bothering by the people passing through, smell from toilet, wind cold from entrance! I guess fast food, should leave fast!
  • GE
    Gabri Ella
    Nov 4, 2025
    1.0
    Order 238. 1 large tea. Earl grey. Tea bag and milk on the side. 1 cheeseburger with extra onions and pickles. What do i get? Tea bag and milk added in a small cup. Switch to a large cup. 1 pickle slice. Invisibile onions. Young man at the cash is ALWAYS clueless.
  • AA
    Abdullah Alrujoubi
    Oct 26, 2025
    5.0
    Peut-être l’un des meilleurs McDonald’s à Montréal ! Le service est rapide et courtois, le personnel est très aimable et souriant. L’endroit est propre, bien entretenu et beaucoup plus agréable que plusieurs autres succursales de la ville. Une très bonne expérience dans l’ensemble ! Probably one of the best McDonald’s locations in Montreal! The staff are friendly and respectful, the service is fast, and the place is much cleaner and better organized than many other branches in the city. A really pleasant experience overall!
  • DJ
    Duckmok Jo
    Oct 23, 2025
    1.0
    가지마세요. 세계 곳곳에 맥도날드를 가보았지만 이런 경우는 처음이네요. 웬만해선 리뷰를 잘 안남기는 편인데 너무 말도 안되는 행태라 참을 수 가 없어서 처음으로 리뷰 남깁니다. 계산대 앞에서 주문한 사람들은 20분씩 넘게 기다리고 있고 직원들은 안에서 노래 틀어놓고 춤추고 있어요 ? 그리고 음료기기가 고장나서 안되면 빨리 얘기를 해주고 환불을 하던 교체를 하던 해야 될텐데 "언제까지 기다려야 되냐"고 하니 "나도 몰라요" 장난하는 겁니까 ??? 환불 해달라고 하니 그제서야 음료를 뒤에서 급하게 들고 왔는데 웬걸 집에 가져 와서 마셔보니 탄산이 들어가 있지 않은 물에 콜라 시럽 섞어 놓은 걸 줬네요. 얼음 없이 준건 문제도 아니었어요. 서비스를 하겠다는건지 말겠다는 건지 모르겠습니다. 맥도날드 본사에도 해당 내용 전달할 예정이고 진지하게 이런곳은 문을 닫게 해야 한다고 생각합니다. 괜히 즐거운 식사하러 갔다가 기분 망치지 말고 가지 마세요

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5252 Cote Des Neiges in Montréal?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

No, the McDonald's at 5252 Cote Des Neiges does not offer drive-through service.